annlouise99

I actually pulled the entire site to a staging and switched over to woocommerce storefront theme and the issue is still there. So it doesn’t look like it is the theme that’s causing the issue. I’ll upload the theme to dropbox anyway though in case it is needed.

Thanks!

I tried, file is too large.

Support Ticket Opened [#758023]

How do you want me to send you the theme? Also, I need a URL to assign a temporary license to or it won’t work for you.

Thanks so much for the support!

Oh and I’m using Theme X from Themeco.

Website: https://www.moveu.com

Ugh I’m sorry!

I’m confusing myself too! I thought the PayPal Flow covered the credit card checkout AND the PayPal checkout but you are right, the issue we’re having is the PayPal Express Checkout.

Thanks for the quick response! Very appreciated!

We do not use PayPal Express checkout, we use PayPal Payflow. This is so we can take credit card payments on our actual checkout page. We’re using the plugin simply because woocommerce told us to do so. The terms and condition box is located on the normal checkout page and must indeed be marked as “agreed” before proceeding to PayPal or buying the product with a credit card on the site.

The review page does not have the checkout box at all. It is only giving you the warning that they must approve T&C before completing the purchase. We have had multiple users unable to checkout with PayPal because of the review page not having the option to approve T&C.

Thanks again for the quick message!

Ann

Awesome!! Thanks so much! Worked perfectly ??

Best,
Ann

There’s no option to upload an image but I added it to the site instead. You can look at it here: https://132.148.19.177/wp-content/uploads/Screen-Shot-2017-08-17-at-3.03.00-PM.png

The forum where I use this is private and I don’t want to add the login here. Is there an email I can send it to?

Thanks!

Ann

Is there no support for this plugin?