Anthonius Alfred Andreas

Hi,

Yes, that’s what I was asking for. Also, in the log entry for the Failure status, could you please take a look at the Action column to see what’s written there, is it Manual or Automatic? There might be a manual update operation (not automatic) was performed by another admin user directly from within the website (via WP’s Updates screen) or via 3rd party dashboard that can manage many websites in one place (i.e. ManageWP — you have the plugin in your website inspiratorerna.se).

Thanks
Anthon

• This reply was modified 2 years, 9 months ago by Anthonius Alfred Andreas.

Hi Diego,

Yes, It worked!

Thanks
Anthon

Hi @designstugan

Sorry for the delay.

Are these websites hosted on a managed WP hosting? In the log entry where you find the Failure status of the Core update, what does it say in its show notes when you click it?. Also, could you please post your site information here, just one of the sites. To get the site info you could fetch it from the WP site health tools (/wp-admin/site-health.php?tab=debug), click the Copy site info to clipboard button and paste here.

Thanks
Anthon

Hi @jstark55

It seems like no one has reported about the issue to the WPML. I’ve posted a new topic in their support forum. Meanwhile, to get UpdraftPlus to work with the sitepress-multilingual-cms plugin, you need to deactivate that plugin first, and then on your Plugins page, look for a plugin that has Enable auto-updates link text in its Automatic Updates column, click the link to enable auto-updates for that plugin, then click it again to change the setting to what it was (if you think it’s not necessary to have auto-updates enabled for that plugin), after that you can reactivate the plugin and use UpdraftPlus with it.

Thanks
Anthon

Hi @apedog

In the premium version of EUM, there’s a feature named Exclude Users (https://easyupdatesmanager.com/knowledge-base/exclude-users/). With that feature you can prevent any other admins from accessing EUM on WP dashboard and doing something to the EUM settings. It’s very useful if you’d like to disable all kind of updates via the EUM settings page but don’t want other admins to accidentally revert them back. You may notice that when you Enable auto updates to all updates settings on EUM, the manual update can still be performed by any users through the WP dashboard (Updates page, Plugins page and Themes page) as long as they have capabilities. This can’t be prevented by using the Exclude Users feature unless you combine the feature with a plugin that allows you to change the default user roles and capabilities, but that means it’s going to prevent some users from manually updating all plugins not just plugins they’re not allowed to do.

Thanks
Anthon

Hi @designstugan

It could be a plugin conflict issue, to me it seems like you have other active plugins preventing EUM from disallowing automatic core updates. I’m not sure what plugin they could be, but as far as I know JetPack also has their own “automatic core updates” setting, which in some cases when it’s enabled then anything you set to the EUM’ WordPress core updates setting won’t have any effects at all.

Thanks
Anthon

Hi Giuseppe,

If you don’t want to make everything in your WordPress site automatically update but you want to be alerted of an update, then under the Quick configuration setting you could select the Disable auto updates, this way you will no longer get your WP core, plugins, themes and translations automatically updated when there’s an available update

If you want to individually configure automatic updates for plugins and/or themes, you will need to select or activate the Choose per plugin and/or Choose per theme option first, without choosing this option, anything you set to plugins/themes via their respective tabs will not have an effect

When setting up plugins/themes individually, turning the Automatic updates option off will disable automatic updates for the selected plugins/themes, but you will still receive an alert if there’s an update.

Thanks
Anthon

Hi Giuseppe,

Could you please provide us with the settings you have set on EUM, especially for the Plugin updates setting?, is it the Disable auto updates or Disable plugin updates setting you are referring to? Or perhaps you could just provide us with the steps to reproduce the issue?

I’m not sure if I fully understand the issue you are facing right now. You said you deactivated and reactivated plugins through a server, does that mean you’re on a managed WordPress hosting?

Thanks
Anthon

Hi @gaetan1969

Could you please let us know what Woocommerce helper plugin it is, and why it must be updated first before Woocommerce?

Thanks
Anthon

Hi @alecrust

Sorry for the late reply

Thanks for alerting us of the issue where under certain circumstances EUM may report “0.00” value/version in the “From” column. This is due to a bug in the version numbers caching mechanism EUM currently has, and I can say that the current release of EUM still has several bugs in that area. Looking at the attached update logs, I believe what caused the issue is the time hadn’t come for EUM to cache plugin version numbers which updates were available, but the automatic updating operation had already begun. However, we already have the fix for that, and it will be included in the next release.

As for the second question, I believe the installation log is really helpful especially when updating process didn’t give what was expected (i.e. Success status). When failure happens, you can always look at the installation log to find out what the cause is. However, I do like your idea about having release notes appearing on the EUM Update logs page, but instead of replacing the “Show Notes” link with release notes, I think it’d be better if the release notes could be opened via the “To” version column, which means each version number in that column is clickable. I’m not sure whether it’s possible or not but I will add this to our development queue so that the team can do further investigation and look for a chance.

Thanks
Anthon

Hi @rayeason

If plugins and/or themes still get updated even when Manually update is already chosen for them, then you need to change the setting to Disable auto updates, but please note that it’s not the Disable plugin/theme updates. If you look at the Manually update button settings for both plugin and theme updates, there is a question mark icon placed at the upper right corner of the button, and if you hover your mouse over the icon, you will see a tooltip saying Manually update your plugins/themes. Some auto-updates may still occur such as security patches.. So even with the Manually update setting, your plugins and themes could have their version updated to their latest, meaning that the Manually update setting can be overridden by other plugins via appropriate filters.

We plan to make the Manually update setting to be exclusive in a future release so that no other plugins can override the setting, which also means we will be going to remove the Disable auto updates settings for both plugin and theme updates too as the setting will be just the same as Manually update

As for translation updates, I believe current release of EUM still has a bug in that area, a user reported that even when they set Manually update or Disable auto updates, translations will always get updated when updates are available for them. However, we already have a fix for this issue and it will be included in the next release.

Thanks
Anthon

Hi @rickwiel

Apologies for the late reply

As of EUM version 8.1.0, the Enable logs button no longer exists, and if you were on a version in which you intentionally set the Logs disabled, and then you upgraded to recent versions of EUM, you would find the Logs not working. The only way I know to work around this is by resetting EUM options. However, if resetting, deleting and reinstalling the plugin doesn’t work for you, then it might be something related to one of the logging issues that we’ve been working on a fix, which hopefully, will be included in the next release.

Thanks
Anthon

Hi @rayeason

I might have missed something here, but when you say you don’t want the system to update anything automatically, it seems to me you could just set all the update settings to Manually update or Disable auto updates instead of setting them out to Disable core/plugin/theme translation updates

Thanks
Anthon

Hi @rickwiel

Are you saying that with the latest version installed (9.0.12), you don’t see Update Logs table appearing in the Logs tab? May I know what tabs are there on the settings page? If there’s logs table in the Logs tab but you just don’t see anything in it, then possibly something has gone wrong with your option settings, you could try the Reset Options tool that will reset all options to as if you have just installed the plugin. You can find the tool under the Advanced tab. After resetting, you might want to set each setting back to its previous state (the auto-updates setting for WP core, plugins, and themes also the email notification setting).

Thanks
Anthon

Hi @gbell12

I don’t think /wp-admin/options-general.php?page=wp-updates-settings%2Fwp-updates-settings.php is the correct URL for accessing EUM settings page.

I think what you’re looking for is Updates Options sub-menu right under the Dashboard menu or you can directly go the page by accessing this URL wp-admin/index.php?page=mpsum-update-options. You can also find the menu in the WP Admin Bar, look for one labeled Updates.

When installing EUM the first time, plugins, and themes updates settings are by default set to Manually update, that’s why WP Site Health status reports about Auto-updates feature that might be disabled for plugins and/or themes.

Thanks
Anthon