Anthony Mills

Hi Lathayn,
I think the best option is to take the plugin out of the equation altogether for the time being and find out why the file is not loading from S3. Get the object embed code from the wordpress backend. It will look similar to:

<object width=”640″ height=”380″ id=”s3EmbedVideo” name=”s3EmbedVideo” data=”https://releases.flowplayer.org/swf/flowplayer-3.2.11.swf&#8221; type=”application/x-shockwave-flash”><param name=”movie” value=”https://releases.flowplayer.org/swf/flowplayer-3.2.11.swf&#8221; /><param name=”allowfullscreen” value=”true” /><param name=”allowscriptaccess” value=”always” /><param name=”flashvars” value=’config={“clip”:{“url”:”https://wp_video.s3.amazonaws.com/Another_way.mp4&#8243;, “autoPlay”:0,”autoBuffering”:0},”canvas”:{“backgroundColor”:”#112233″}}}’ /></object>

Copy the value for the “url” parameter near the end, in this example its https://wp_video.s3.amazonaws.com/Another_way.mp4. Take this url and then post it into a browser, it will most likely show and error, possibly not found? or it may may be and S3 error indicating the read permissions are not set on the bucket or the video.

Cheers

Anthony

Glad to see you got it partially working. In the interim I would definitely check the video codec is the same in the .mp4 and .mp4v files.

Hi Aronya,
I am using .mp4 files on mine without issue. That said .mp4 is just a container in which different video codecs may be placed so it may be the encoding which the player is not dealing with. Looking at my .mp4 files using media info ( https://mediainfo.sourceforge.net/en ) I can see they are encoded at 25fps with the H264 AVC codec for the video stream. So you may try re-encoding one of your files with a different codec and see if that helps.

Another issue which can result in the video not playing even though its loading and buffering is the player dimensions. Check the dimensions of your video file and make sure the player dimensions have the same aspect ratio. Otherwise the player can run into issues trying to scale the video.

Cheers

Anthony

Hi Duke,
It was a bug in the last release please upgrade to 0.982 which I have just pushed to the repository to fix the issue.

Kind Regards

Anthony

Hi Smartmoves,
LoCostmarketing is correct the video needs to be encoded in a “web friendly” format. .mov and .mp4 are just containers both can be used although your mileage may vary depending on what codecs are used within.

Cheers

Anthony

Hi Lathayn,
I would recommend getting rid of any spaces in the file name / bucket name and other non numeric characters with the exception of dashes -_ as the file is formatted as a URL.

If you have are using firebug and have the firebug extension installed look under the net tab for the request made to S3 for the video file, take the location and try to open in a new tab this may shed some light on why the video cannot be retrieved.

Also are you embedding using the shortcode or the flash object embed? This is intended for embedding videos outside or WordPress for debugging etc and should be used when inserting videos within wordpress.

Kind Regards

Anthony

Hi scriptmonkey78,
Thanks for the feedback much appreciated. The short tag echos have been removed as of revision 5cb82f9 in the github and will become available in the plugin repository with the release of 0.98.

Cheers

Anthony

Hi Bostunkel,
Did videos exist in the bucket before? Did you upload any after installation?

Cheers

Anthony

Yes it deletes the save settings on deactivation to keep things tidy in the wordpress databse. The shorttags need the plugin activated to work.

Hi Guys,
@mrroyce nice write up I am glad you got your issues fixed. The plugin code often differs between here and the github repo. Development takes place on github then normally I deploy as an update when enough changes have been made to warrant a new release.

Not sure why you would have to change the order of the elements in the s3 code can you tell me what region your S3 bucket is in? I will do some experimentation with this to see if it differs at all as i haven’t encountered any issues with the format using the US west coast version.

@rayfellers The bucket name needs to be entered without. On the issue of support, I never seem to get emails from the wordpress support forums when people open an issue. People often contact me through the github page or email me directly for assitance which tends to work better. I do endevour to check the plugin page periodically but the plugin is free, I recieve nothing from it so paid work in my life has to take precendence as its what pays the bills.

Cheers

Anthony

Hi Dori,
First thing i would suggest is pasting the keys from amazon into notepad or similar first and then cutting and pasteing into the plugin I have noticed cutting directly from the AWS backend sometimes adds a bit of whitespace to the end of the access keys.

I would also check the bucket name is written in exactly the same case as it is in amazon and doesn’t contain any whitespace similar to the access keys. If you have videos that you have already put into the bucket also be aware only videos with the extensions mp4, mov, avi, flv, mpeg, mpg, wmv, 3gp, ogm or mkv (case sensitive also).

If you are still experiencing issues after checking these give me a yell and i will see what other advice i can offer.

Cheers

Anthony

Thanks for the addition, much appreciated.

I have hhad a look and the clean up of the player embed code seems to have screwed up the autoplay settings when usings videoJS. If you would like the issue fixed ASAP I have created a fix which has been pushed to the github repository which you can clone and use in the interim. Otherwise if you are able to wait the next release of the plugin in a couple of weeks will contain the fix.

Many Thanks

Anthony

Hey mate let me take a look, thanks for bringing it to my attention.

Thanks for the info, you are correct thumbnails only work with flowplayer. As the image is treated as a media file and it basically creates a two item playlist. Playlists at the moment are only supported in the plugin under flowplayer, sorry i didn’t ask this not many people use it.

Either player will normally just load a frame for the video to use as a splash page regardless of the play used. I am not sure i can offer much input on the issue with the video though.