Antidot Support

problem solved – mentioned API url in the bpost plugin settings was wrong

Hi,

You can send information to [email protected]

Hi again,

Is your problem solved? Can we close it?

With no news from your side we’ll consider it is resolved and we’ll close it.

KR

Dear Daniel,

You can define tu use bpost shipping methods for countries only (in the bpost shm config) – not region! Those countries must also be defined in WooCommerce (list of countries you are selling to)

So, if you do not want to use bpost for Belgium (f.e.), you just have to take of Belgium from the shm config and add all the other countries you want to use bpost for.

I hope this help, let me know.

KR

Dear Didier,

Thank you for the update. So I take into account that the bpost plugin is not in cause regarding translation problems.

Regarding the Free shipping information that is not showed correctly, issue is referenced internally and will be very soon corrected.

KR

Hello,

Can we have an update? Is your problem solved?

KR

Dear DidierKL,

Any news regarding this? Your website still displays mix languages on checkout page…

I’ve made some tests and on my side the bpost pop always display in english…
It is for sure a polylang config issue.

Can you please give us an update so that we can close the ticket.

Thanks and best regards

Dear,

There might be a configuration problem of your polylang plugin. On your webshop, in French, the cart page and checkout page are displayed in English, so when finalizing the order process and entering bpost, bpost receive English information and is by that way the pop up is in English.

What version of bpost plugin are you using – normally it shows price information “as from Free” before knowing the delivery adress.

Lastly, bpost plugin cannot generate label if you do not use it as delivery method because in that case bpost do not receive order and delivery information.

Hope this help, let us know.

KR

Hello,

It seems your theme “virtue” is in cause.
Can you please make a test activating another one – storefront f.e. – and confirm it’s working or not?

KR