Antonino Scarfì

Hi,

please, join into this thread where I shared a fixed version of the plugin: https://www.ads-software.com/support/topic/php-fatal-error-call-to-undefined-method-guzzlehttppromisecoroutineof/#post-14086044

Please, try it and let me know there if it solves for you.
Thank you very much!

Hi,

really sorry to see you rated so low because of a common issue. It’s an issue related to a conflict with other plugins, nothing to do with Pixel Caffeine, but I’m working to solve for all.

Please, join into this thread where I shared a fixed version of the plugin: https://www.ads-software.com/support/topic/php-fatal-error-call-to-undefined-method-guzzlehttppromisecoroutineof/#post-14086044

Please, try it and let me know there if it solves for you and then I hope you can change this review ??
Thank you very much!

Hey everyone,

please, join into this thread where I shared a fixed version of the plugin: https://www.ads-software.com/support/topic/php-fatal-error-call-to-undefined-method-guzzlehttppromisecoroutineof/#post-14086044

Please, try it and let me know there if it solves for you.
Thank you very much!

Hey everyone,

please, join into this thread where I shared a fixed version of the plugin: https://www.ads-software.com/support/topic/php-fatal-error-call-to-undefined-method-guzzlehttppromisecoroutineof/#post-14086044

Please, try it and let me know there if it solves for you.
Thank you very much!

Hi,

please, join into this thread where I shared a fixed version of the plugin: https://www.ads-software.com/support/topic/php-fatal-error-call-to-undefined-method-guzzlehttppromisecoroutineof/#post-14086044

Please, try it and let me know there if it solves for you.
Thank you very much!

Hey guys,

very sorry to hear the issue it’s not fixed yet!

I get this out of the way and I scoped the entire plugin third-party libraries, so they won’t conflict with other plugins anymore (I really hope!) because of shared namespaces.

I prepared the fixed version, but I’m not releasing it yet. Please, download the alpha version from the following link and upload it in your installation in order to fix the problem (it should fix I’m pretty sure). Download from here: https://www.dropbox.com/s/py8n0oov8jr53yc/pixel-caffeine.fix-guzzle.2.3.0.zip?dl=0

Let me know if it solves your issue so I’ll release the new version.

Again, really sorry for the issue and thank you very much for your patience!

Hey @slum64 ,

really sad that you are experiencing issues with the plugin. I really want to understand the reason for your issue.

For what I’m understanding from your explanation, it seems something related to your server configuration and/or to the configuration of your products, which slow down the feed generation process.

Most of the times, it’s solved by enabling the “Save in background” option, from the Advanced settings of the product catalog: https://snipboard.io/rBT9fR.jpg

By enabling background saving, the process will be split into multiple ones and run in background, one per group of products. So, it should appear also a “Chunk limit” option where you can specify how many products to process in each process. You can decrease this number if you see that your server cannot process many product at once. You can decrease to 200, or to 100, or to 50, or to 10, etc. Try and set until you find the proper configuration.

Hi,

yes, I’ve already replied in this topic which should collect any other related issues, please join there to help me to understand better how to evaluate and eventually fix those issues: https://www.ads-software.com/support/topic/several-errors-16/#post-14050980

Thank you.

Hi,

sorry for the issues you are experiencing!

It seems there are some cases (hopefully a few cases) in which Pixel Caffeine isn’t able to retrieve the Facebook user data (_fbq and _fbc cookies), but it doesn’t depend on Pixel Caffeine. Anyway, I can confirm that Pixel Caffeine sends also the user data with the server-side event as the documentation suggests: https://developers.facebook.com/docs/marketing-api/conversions-api/using-the-api

Furthermore, the plugin generates a unique event ID for each event, which it’s surely the same for both server and browser sides, as for the doc https://developers.facebook.com/docs/marketing-api/conversions-api/deduplicate-pixel-and-server-events
Are you able to retrieve from Events Manager from Facebook Business account what events are not deduplicated and why?

For duplicated AddToCart with the same event ID, even here could you please check if you have more info of what events they should be? How many are they?

Finally, Pixel Caffeine is sending the IP as Facebook doc suggests, but I discovered that some servers are sending different versions of the IP address (IPv4 and IPv6) in the same field and it’s sent to Facebook without validating it. I don’t know if it’s your case, but at the moment it is the only reason why it might fail and I’m going to fix it in the next release which I hopefully release within this week.

Hi,

thanks for reporting this and thank you for sharing the report, it was very helpful!

In your case, that’s not actually an IPv6 problem, but you have a mix of both IPs, read with attention: 2600:1900:2001:10::a,66.102.6.174

There are both IPs, separated by a comma, which is the first time I see it.

At this point, some servers are sending both IP versions together to PHP.

I’ll fix it in the next version of Pixel Caffeine. Unfortunately, I don’t have any workaround at the moment, but hopefully, I’ll release the new version within this week.

Hi @valentinzunino03,

the report seems to be cut. Please, try to post it again by using the “CODE” button of the editor when trying to reply here.

Thank you very much @orjansteffensen.

Unfortunately, it didn’t help. I can see the page very well both in Chrome and in Firefox ??

Do you have any additional extensions in Firefox? Are you using some AdBlocker and/or anti-virus/firewall add-on? Which version of Firefox are you using?

Thank you guys, your info was very helpful.

Yes, the reason is a conflict with the Guzzle library used by other plugins (excluded EDD itself) which gives a fatal error. I introduced this library in Pixel Caffeine in 2.2.0 and I’m unfortunately using a little bit older version of that library because I’m still keeping PHP 5.6 as a minimum requirement, but I need PHP 7.2+ to install the latest one (as CF7 Google Sheets Connector already does).

Because even WordPress has finally changed its minimum requirement as well (https://www.ads-software.com/about/requirements/), I’ll stop supporting PHP <7.2, so I can use the latest dependency versions and also I can avoid keeping vulnerable versions of them.

Thanks for the feedback and very sorry for the issue, I’ll update this as soon as possible (hopefully within this week).

Please, try to generate a new access token from your Facebook ad account dashboard (https://www.facebook.com/business/help/1341993546002479https://www.facebook.com/business/help/1341993546002479) and then user the new access token in the server side tracking configuration.

Please, make sure to generate the access token in the same account and pixel ID you are using inside Pixel Caffeine.

Hi,

could you please share the report log attached to that log record? Just click into “Download report” and post here the content of the log file downloaded.

Thanks.