Antonino Scarfì

I’m asking about if you added any custom events in “Conversions/Events” tab of Pixel Caffeine, it seems the error you posted comes from an aspect of a custom event created there, so I’m wondering if you have any event there.

It may depend from the customization of your theme. Anyway, I cannot see the issue in action in your website because I don’t see it active at the moment. If you have any other environment of your website with Pixel Caffeine active where I can see the issue, it may help a lot.

Anyway, I’m changing a little bit how the info is gathering in the AddToCart event in the next release early next week. I hope it can help to fix your issues.

Hi @jstav,

not for the first iteration, unfortunately. I’ll try to do my best for the next releases! ??

I announced here that I’m preparing the new release with this new feature, I hope to release it early next week! ?? https://www.ads-software.com/support/topic/pixel-caffeine-vs-facebook-pixel-official-plugin/#post-13996239

I announced here that I’m preparing the new release with this new feature, I hope to release it early next week! ?? https://www.ads-software.com/support/topic/pixel-caffeine-vs-facebook-pixel-official-plugin/#post-13996239

Thank you @jstav for your reply and for your help!

Yes, this request is more something related to Facebook Ads and I cannot help you more than what JST already did.

I can only suggest in addition to give a look also here if you want to generally understand better how ads working: https://adespresso.com/guides/facebook-ads-beginner/

It may help you!

Awesome! Thanks for sharing your solution!

Hi,

First of all, the URL you posted is incomplete. Do you mind to re-post the complete URL?

Then, I’ve seen your screenshots and I noticed that your product feed seems to contain different items with the same ID. Are you using SKUs in your products? Have you checked that they are different from products to products?

Hi,

the problem is that the plugin caches some results from Facebook APIs for performance perspectives.

Maybe at this time the issue should be already solved, but if you will be in the same case again, you can click into “Clear transients” inside the General Settings > Advanced Settings of Pixel Caffeine: https://snipboard.io/NXZ4sq.jpg

Hi,

you can select as image size as you want from the specific option in the product catalog advanced settings. Here a screenshot of this option: https://snipboard.io/0D5Ihi.jpg

Hi,

I didn’t understand very well your problem.

Pixel Caffeine already creates the table with the name and the prefix that WordPress provides, considering possible custom prefix. I use the standard $wpdb->prefix as WordPress documentation asks, in order to (as you said) use the same prefix that WordPress uses for all tables in the database. I use it for table creation and for all the queries that Pixel Caffeine does.

What is your problem exactly?

Hi,

what version of Pixel Caffeine are you using?
Second question: do you have any conversions events you configured in “Conversions/events” tab? If yes, could you please share the event configuration of each one?

I fear there is some plugin that creates a conflict in some way, only in Firefox.

Please, try to deactivate all plugins and check the Pixel Caffeine admin page: if it will work without any problem, there is a plugin that created this issue, because it enqueues wrongly own JS/CSS assets in all WordPress dashboard.

If so, then activate all plugins back one by one, checking the pixel caffeine admin page, in order to discover which plugin created the issue.

You can do the same operation easily thanks to the Health Check tool if you want.

Hi,

unfortunately, the event is not supported by the plugin yet, but I wrote you a little code to enable it manually. I tested on my end and it seems to work good. Here it is:

add_action(
	'template_redirect',
	function() {
		if ( is_product_category() ) {
			global $wp_query;

			$term = get_term_by( 'slug', get_query_var( 'term' ), get_query_var( 'taxonomy' ) );

			$product_ids = array_values(
				array_map(
					function( $item ) {
						return $item->ID;
					},
					$wp_query->posts
				)
			);

			AEPC_Track::track(
				'ViewCategory',
				array(
					'content_type'     => 'product',
					'content_name'     => $term->name,
					'content_category' => $term->name,
					'content_ids'      => array_slice( $product_ids, 0, 10 ),
				)
			);
		}
	}
);

Please, copy this code and paste it in your installation in, in one of these two ways:

• In a new custom plugin https://developer.www.ads-software.com/plugins/plugin-basics/
• At the end of functions.php file in a child theme of your current theme (a new one or existing one if any, remember to keep it active)

Thank you very much for your feedback!