Thomas Villain

Thanks! ??

Thanks!
I added a function in my theme ??

// Koko 

function fs_koko() {
	$role = get_role('editor');
	$role->add_cap('view_koko_analytics', true);
}
add_action('init', 'fs_koko', 12);

thanks ??
I’ll test this!

• This reply was modified 3 years, 1 month ago by Thomas Villain.

Hello,
Ok I think I found the problem. The live site has litespeed activated on the server side, the mirror site do not. Even if I disable the cache I still have the issues.
So I switched to another plugin, maybe you can investigate with litespeed ??
Thanks for your time!

As I said, it’s a clone of the live site… So same settings, same theme (not a child theme)
I’m trying to reinstall the website from scratch and see if it’s better

here they are, forgive my french ??

https://snipboard.io/Kuo3G8.jpg
https://snipboard.io/FfbTt7.jpg
https://snipboard.io/25xlje.jpg
https://snipboard.io/gfrAJx.jpg
and with ?troubleshoot :
https://snipboard.io/r2l3p0.jpg

yes I use WP Rocket but I deactivated it… and cleared the cache. With /cart/?test=123 it’s the same
I made some screenshots, I will post them

on the website where it’s not working, as soon as I enter ?troubleshoot in the URL then the coupon appears… but not when I add an item to the cart

It’s a theme I made from scratch
Strange thing is, I just build a miror site on another server and the plugin works just fine :/

I can provide you an admin access to the preprod version of the site
Maybe I can email you the details?

Hello, I’m sorry but I tried again on different sites and I can’t get the plugin to work anymore… ??
Have you tested with the latest Woocommerce update

yes !
with ?troubleshoot in the URL the coupon apply
and I have the notification:

Test2 – Auto-Applied successfully
Remise2ateliers – No qualifying cart items.

thanks for your answer… unfortunatly I tried to create a new coupon that has not been removed or manually applied… the result is the same: it doesn’t show-up in the cart
is this issue caused by my config ?
it’d be strange because I have the same site locally with WP 5.7 and online with WP 5.8…

bonjour,
je viens de rester avec le site en local en grammes et un produit de 120g
Le tarif se met bien à jour dès que l’on dépasse 250g
Ce n’est pas la cas avec le réglage en kg et le poids du produit à 0.120 : j’ai 4 produits dans le panier, soit 480g et je reste sur le même tarif :/

Justement, avec une boutique paramétrée en kg ?a ne fonctionne pas avec des poids comme 0.100, 0.250 etc…
J’ai changé le réglage de la boutique pour gramme et saisi les poids en grammes, ?a fonctionne beaucoup mieux.
Je vous laisse tester.