Forum Replies Created

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thanks for getting back to me. I think it has something to do with the learndash for woocommerce or stripe add-ons (they do show up red in the report below). I uninstalled both, and it seemed to work fine. I installed them both back one at a time, but couldn’t narrow down which was doing it definitively. Last night, and then first thing this morning everything seemed fine, but now it’s freezing up again. refreshing and/or hitting the back button sometimes fixes. I got a couple messages yesterday regarding database connection errors, but none since.

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://apex-safety.com
    Site address (URL): https://apex-safety.com
    WC Version: 4.0.1
    REST API Version: ? 1.0.7
    WC Blocks Version: ? 2.5.14
    Action Scheduler Version: ? 3.1.4
    WC Admin Version: ? 1.0.3
    Log Directory Writable: ?
    WP Version: 5.3.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.2.27
    PHP Post Max Size: 32 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.62.0
    OpenSSL/1.0.2k
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.47-cll-lve
    Max Upload Size: 32 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 4.0.1
    WC Database Prefix: wp_
    Total Database Size: 10.00MB
    Database Data Size: 9.23MB
    Database Index Size: 0.77MB
    wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_actionscheduler_logs: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_learndash_user_activity: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_learndash_user_activity_meta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_nf3_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_nf3_action_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_nf3_chunks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_nf3_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_nf3_field_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_nf3_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_nf3_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_nf3_objects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_nf3_object_meta: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    wp_nf3_relationships: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_nf3_upgrades: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_options: Data: 2.11MB + Index: 0.12MB + Engine MyISAM
    wp_postmeta: Data: 6.12MB + Index: 0.05MB + Engine MyISAM
    wp_posts: Data: 0.34MB + Index: 0.05MB + Engine MyISAM
    wp_termmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_term_relationships: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_urmc_lists: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_usermeta: Data: 0.04MB + Index: 0.02MB + Engine MyISAM
    wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_user_registration_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_admin_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_customer_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_product_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_product_meta_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wpforms_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wp_pro_quiz_category: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wp_pro_quiz_form: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wp_pro_quiz_lock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wp_pro_quiz_master: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wp_pro_quiz_prerequisite: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wp_pro_quiz_question: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_wp_pro_quiz_statistic: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wp_pro_quiz_statistic_ref: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wp_pro_quiz_template: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wp_pro_quiz_toplist: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yoast_seo_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yoast_seo_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    attachment: 75
    custom_css: 1
    customize_changeset: 17
    mc4wp-form: 1
    nav_menu_item: 5
    nf_sub: 1
    page: 26
    post: 2
    revision: 187
    sfwd-certificates: 2
    sfwd-courses: 3
    sfwd-lessons: 4
    sfwd-question: 10
    sfwd-quiz: 8
    sfwd-topic: 2
    user_registration: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (22) ###
    
    Beaver Builder Booster: by The Beaver Builder Team – 1.0.9.1
    Beaver Builder Plugin (Lite Version): by The Beaver Builder Team – 2.3.1.1
    Contact Widgets: by GoDaddy – 1.7.0
    Insert or Embed Articulate Content into WordPress Trial: by Brian Batt – 4.299991
    Jetpack by WordPress.com: by Automattic – 8.3
    LearnDash Topic Progression Using Storyline/Captivate: by Discover eLearning Ltd – 1.1
    LearnDash WooCommerce Integration: by LearnDash – 1.6.0 – Not tested with the active version of WooCommerce
    Limit Login Attempts Reloaded: by WPChef – 2.10.1
    MC4WP: Mailchimp for WordPress: by ibericode – 4.7.5
    Ninja Forms: by Saturday Drive – 3.4.24.1
    Really Simple SSL: by Rogier Lankhorst
    Mark Wolters – 3.3
    
    Restrict Content: by Sandhills Development
    LLC – 2.2.4
    
    LearnDash LMS: by LearnDash – 3.1.5
    Uncanny LearnDash Toolkit: by Uncanny Owl – 3.2.2
    User Registration LearnDash: by WPEverest – 1.0.1
    User Registration MailChimp: by WPEverest – 1.1.0
    User Registration Style Customizer: by WPEverest – 1.0.1
    User Registration: by WPEverest – 1.8.2.1
    WooCommerce Stripe Gateway: by WooCommerce – 4.3.2 – Not tested with the active version of WooCommerce
    WooCommerce: by Automattic – 4.0.1
    Yoast SEO: by Team Yoast – 13.3
    Zoom Video Conferencing on WordPress: by Deepen Bajracharya/Adeel Raza – 3.1.2
    
    ### Inactive Plugins (1) ###
    
    Akismet Anti-Spam: by Automattic – 4.1.4
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: ? Page visibility should be public
    Cart: ? Page visibility should be public
    Checkout: #498 - /checkout/
    My account: #499 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Stout
    Version: 1.1.4
    Author URL: https://www.godaddy.com/
    Child Theme: ?
    Parent Theme Name: Primer
    Parent Theme Version: 1.8.8
    Parent Theme Author URL: https://www.godaddy.com/
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: primer/templates/woocommerce/loop/pagination.php
    
    ### Action Scheduler ###
    
    Complete: 39
    Oldest: 2020-03-05 12:41:46 -0600
    Newest: 2020-03-24 19:25:11 -0500
    
    

    I’m having the same issue

    I’m having the same issue

Viewing 3 replies - 1 through 3 (of 3 total)