M Aqib Khan

Hello @mellaker

Hope you are doing well.

Thank you so much for contacting us. To better assist you we would require some clarification,

Are the WooCommerce email not being sent?

Which logs are you referring to(Post SMTP email logs or Email server logs)?

Are the Post SMTP test mails going through and logging(both in Post SMTP logs & Email server logs)?

If the issue you are experiencing is site specific we would suggest you to open a?support ticket?with us and we can have this issue resolved for you.

Looking forward to your response.

Thanks and regards,
Support Team – WP Experts

Hello @mbv ?,

We hope this message finds you well.

We are reaching out to follow up on our previous communication, as we haven’t received a response from you. We hope everything is going smoothly on your end.

Please do not hesitate to contact us if you have any questions or concerns. We are here to assist you.

Thank you and best regards,

Support Team
WP Experts

Hello?@wp_user1 ,

We are marking this thread as resolved due to inactivity. If you encounter any further issues, please feel free to open a new thread.

Have a great day!

Thanks and regards,
Support Team – WP Experts

Hello?@sayan2407 ,

We are marking this thread as resolved due to inactivity. If you encounter any further issues, please feel free to open a new thread.

Have a great day!

Thanks and regards,
Support Team – WP Experts

Hello @alpakareisen

Hope you are doing well.

Thank you so much for sharing the screenshots. We have analyzed them and we suspect the issue to be with incorrect “From address”. We would suggest you to contact the Support of your Domain. Additionally do let us know if the from address for failed and success mails are same?

We hope this address your concern. Feel free to write back if you have any question.

Thanks and regards,
Support Team – WP Experts

Hello @alpakareisen

We hope you are doing well.

Thank you so much for connecting with the Support team. We are sad that you have to face this issue. To better assist you could you please provide us the screen shot of Post SMTP email logs & error message. Find attached the reference screenshot.

We look forward to your response and an opportunity to assist you further.

Thanks and regards,
Support Team – WP Experts

Hello @wp_user1 ,

We hope this message finds you well.

We are reaching out to follow up on our previous communication, as we haven’t received a response from you. We hope everything is going smoothly on your end.

Please do not hesitate to contact us if you have any questions or concerns. We are here to assist you.

Thank you and best regards,

Support Team
WP Experts

Hello @mbv

Hope you are doing well.

Thank you so much for getting in touch. We want to let you know that when integrating with the Google Workspace API for sending emails, the daily sending limit is generally 2,000 recipients per day for most Google Workspace accounts.

In Post SMTP, emails sent after reaching the limit will fail. These failures should be logged in the Post SMTP plugin logs, with relevant error messages indicating the reason for the failure, such as “Quota exceeded” or something similar.

Feel free to write back if you have additional questions.

Thanks and regards,
Support Team – WP Experts

Hello?@bigflannel ?,

We are marking this thread as resolved due to inactivity. If you encounter any further issues, please feel free to open a new thread/ticket with us.

Have a great day!

Thanks and regards,
Support Team – WP Experts

Hello @holder007 ,

We are marking this thread as resolved due to inactivity. If you encounter any further issues, please feel free to open a new thread/ticket with us.

Have a great day!

Thanks and regards,
Support Team – WP Experts

Hello @lukedevries

We hope you are doing well.

Thank you for bringing these issues to our attention. We wanted to update you on the recent improvements to our plugin. Previously, our plugin was syncing non-zero values after the decimal point but not the zero values. In response to the feedback, we’ve made the necessary adjustments, and the plugin now successfully syncs zero values as well. These changes will be included in our upcoming sprints.

Regarding the other issue you reported, where prices were not appearing on the site, we’ve thoroughly investigated and can confirm that this is not caused by our plugin. Instead, it appears to be due to a conflict with another plugin or theme. Our plugin is functioning as expected, syncing products and their details smoothly. We’ve shared a screencast video in your support ticket to demonstrate this.

We’ve provided detailed responses in the support ticket, including the resolution for the syncing issue.

As we believe your concerns have been addressed, we are marking this thread as resolved. However, if you have any further questions or concerns, please don’t hesitate to open a new thread or ticket with us.

Thank you for your understanding and continued support.

Best regards,
Support Team – WP Experts

Hello @wp_user1

Hope this finds you well.

We would like to inform you that Post SMTP offers two mailer options: PostSMTP and PHPMailer.

• For the PostSMTP mailer, you can attach files using a filter. Please refer to this link for more details.
• For PHPMailer, you can send attachments using the code you provided.

By selecting the appropriate mailer and applying the corresponding methods, you should be able to achieve the functionality you need.

If you have any further questions or concerns, please feel free to reach out to us.

Thanks and regards,
Support Team – WP Experts

Hello?@bigflannel

Hope this finds you well.

We are reaching out to follow up on our previous communication, as we haven’t received a response from you. We hope everything is going smoothly on your end.

Please do not hesitate to contact us if you have any questions or concerns. We are here to assist you.

Thank you and best regards,

Support Team
WP Experts

Hello @wpnorcon ,

We are marking this thread as resolved due to inactivity. If you encounter any further issues, please feel free to open a new thread.

Have a great day!

Thanks and regards,
Support Team – WP Experts

Hello?@holder007

Hope this finds you well.

We are reaching out to follow up on our previous communication, as we haven’t received a response from you. We hope everything is going smoothly on your end.

Please do not hesitate to contact us if you have any questions or concerns. We are here to assist you.

Thank you and best regards,

Support Team
WP Experts