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Forum: Plugins
In reply to: [Post SMTP - WP SMTP Plugin with Email Logs and Mobile App for Failure Notifications - Gmail SMTP, Office 365, Brevo, Mailgun, Amazon SES and more] Custom created emails using wp_mail() with display name have empty send to

Plugin Support M Aqib Khan
(@aqibkhan9)

2 weeks, 4 days ago

Hello @uriahs-victor ,

I hope you’re doing well.

I appreciate your patience and cooperation as we worked on resolving the reported issue. I’m pleased to inform you that our technical team has implemented a fix. Kindly download and install the beta plugin after deactivating the current plugin.

Download Beta

I look forward to your feedback and am happy to assist if you need any further support.

Best regards,
Support Team – WP Experts

Forum: Plugins
In reply to: [Post SMTP - WP SMTP Plugin with Email Logs and Mobile App for Failure Notifications - Gmail SMTP, Office 365, Brevo, Mailgun, Amazon SES and more] Wrong URL escaping function

Plugin Support M Aqib Khan
(@aqibkhan9)

2 weeks, 4 days ago

Hello @mcklintock

I am glad that the issue has been resolved. I have shared your suggestions with our BA team for further evaluation. We will surely implement it in one way or another.

If Post SMTP has been helpful for you. I would request you leave your reviews & help others discover the potential of our plugin.

Warm regards,
Support Team – WP Experts

Forum: Plugins
In reply to: [Post SMTP - WP SMTP Plugin with Email Logs and Mobile App for Failure Notifications - Gmail SMTP, Office 365, Brevo, Mailgun, Amazon SES and more] Wrong URL escaping function

Plugin Support M Aqib Khan
(@aqibkhan9)

2 weeks, 5 days ago

Hello @mcklintock

I appreciate your patience & cooperation as we worked through resolving the reported issue. I am pleased to inform you that our technical team has implemented a fix to resolve the reported issue. Kindly download & install the beta plugin & share your feedback with us.

I look forward to your feedback.

Warm regards,
Support Team – WP Experts

Forum: Plugins
In reply to: [Post SMTP - WP SMTP Plugin with Email Logs and Mobile App for Failure Notifications - Gmail SMTP, Office 365, Brevo, Mailgun, Amazon SES and more] Custom created emails using wp_mail() with display name have empty send to

Plugin Support M Aqib Khan
(@aqibkhan9)

2 weeks, 5 days ago

Hello @uriahs-victor

Hope you are doing well.

Thank you so much for bringing this into our attention. Our technical team is looking into this. I will personally update you as soon as I hear back from them.

Your patience and understanding mean a lot to us.

Thanks and regards,
Support Team – WP Experts

Forum: Plugins
In reply to: [Post SMTP - WP SMTP Plugin with Email Logs and Mobile App for Failure Notifications - Gmail SMTP, Office 365, Brevo, Mailgun, Amazon SES and more] Deprecated: strtr(): Passing null to parameter #1

Plugin Support M Aqib Khan
(@aqibkhan9)

2 weeks, 6 days ago

Hello?@hansbl

We hope this message finds you well.

Thank you for reaching out to our Support team. We are saddened and concerned that you have to face this issue. I have shared the details of your concern with our technical team, and they are actively investigating the issue. I will personally update you as soon as I hear back from them.

Meanwhile, I would request you to share your diagnostic test report from Post SMTP as this would give us some detailed insights on replicating it on our end.

Your patience and understanding mean a lot to us. If there is any additional information or context you believe could help in the meantime, please feel free to share it with me.

Warm regards,
Support Team – WP Experts

Forum: Plugins
In reply to: [Post SMTP - WP SMTP Plugin with Email Logs and Mobile App for Failure Notifications - Gmail SMTP, Office 365, Brevo, Mailgun, Amazon SES and more] Wrong URL escaping function

Plugin Support M Aqib Khan
(@aqibkhan9)

2 weeks, 6 days ago

Hello?@mcklintock

We hope this message finds you well.

Thank you for reaching out to our Support team. We are saddened and concerned that you have to face this issue. I have shared the details of your concern with our technical team, and they are actively investigating the issue. I will personally update you as soon as I hear back from them.

Your patience and understanding mean a lot to us. If there is any additional information or context you believe could help in the meantime, please feel free to share it with me.

Warm regards,
Support Team – WP Experts

Forum: Plugins
In reply to: [Post SMTP - WP SMTP Plugin with Email Logs and Mobile App for Failure Notifications - Gmail SMTP, Office 365, Brevo, Mailgun, Amazon SES and more] Fatal error when Wordfence tries to send an email via Post SMTP

Plugin Support M Aqib Khan
(@aqibkhan9)

2 weeks, 6 days ago

You can share the diagnostic test report by opening a?ticket?on our official support channel.

Looking forward to your cooperation and assistance.

Warm regards,
Support Team – WP Experts

Forum: Plugins
In reply to: [Post SMTP - WP SMTP Plugin with Email Logs and Mobile App for Failure Notifications - Gmail SMTP, Office 365, Brevo, Mailgun, Amazon SES and more] Multisite Usage

Plugin Support M Aqib Khan
(@aqibkhan9)

3 weeks, 3 days ago

Hello @billiardgreg ,

We hope this message finds you well.

Thank you for reaching out to our Support team. To help us assist you effectively, could you please provide more details about the issue you’re experiencing with Post SMTP? Any additional information, or even a screencast video demonstrating the problem, would be invaluable in helping us understand and resolve it for you.

We look forward to your response and the opportunity to assist further.

Warm regards,
Support Team – WP Experts

Forum: Plugins
In reply to: [Post SMTP - WP SMTP Plugin with Email Logs and Mobile App for Failure Notifications - Gmail SMTP, Office 365, Brevo, Mailgun, Amazon SES and more] Fatal error on specific email template

Plugin Support M Aqib Khan
(@aqibkhan9)

3 weeks, 3 days ago

Hello @bgwebnorth ,

We hope this message finds you well.

We are reaching out to follow up on our previous communication, as we haven’t received a response from you. We hope everything is going smoothly on your end.

Please do not hesitate to contact us if you have any questions or concerns. We are here to assist you.

Warm regards,
Support Team – WP Experts

Forum: Plugins
In reply to: [Post SMTP - WP SMTP Plugin with Email Logs and Mobile App for Failure Notifications - Gmail SMTP, Office 365, Brevo, Mailgun, Amazon SES and more] Reply-to email wrong

Plugin Support M Aqib Khan
(@aqibkhan9)

3 weeks, 3 days ago

Hello @bvillebud2 ,

We hope this message finds you well.

We are reaching out to follow up on our previous communication, as we haven’t received a response from you. We hope everything is going smoothly on your end.

Please do not hesitate to contact us if you have any questions or concerns. We are here to assist you.

Warm regards,
Support Team – WP Experts

Forum: Plugins
In reply to: [Post SMTP - WP SMTP Plugin with Email Logs and Mobile App for Failure Notifications - Gmail SMTP, Office 365, Brevo, Mailgun, Amazon SES and more] Fatal error when Wordfence tries to send an email via Post SMTP

Plugin Support M Aqib Khan
(@aqibkhan9)

3 weeks, 3 days ago

Hello @mobilebd

We hope this message finds you well.

Thank you for reaching out to our Support team. We are saddened and concerned that you have to face this issue. To assist you more effectively, could you please provide the Diagnostic test report.

These details will enable us to thoroughly understand your situation and offer you the most effective resolution.

To access the Diagnostic Test Report, simply navigate to the Post SMTP dashboard and find it under the Troubleshooting section.

We appreciate your cooperation and eagerly await your response, eager to assist you further.

Warm regards,
Support Team – WP Experts

Forum: Plugins
In reply to: [Post SMTP - WP SMTP Plugin with Email Logs and Mobile App for Failure Notifications - Gmail SMTP, Office 365, Brevo, Mailgun, Amazon SES and more] “Connection refused” error

Plugin Support M Aqib Khan
(@aqibkhan9)

3 weeks, 4 days ago

Hello @wa5dpr3s211

We hope this message finds you well.

Thank you for reaching out to our Support team. We are saddened and concerned that you have to face this issue. Since you are using Other SMTP connection, I would highly recommend you updating your credentials in Post SMTP Settings> Connection tab.

Also, from the Connectivity test report check for the Sockets in the top 3, if they are open & available.

I believe that updating the settings will resolve your issue. However, if issue persists feel free to reach out to me.

Warm regards,
Support Team – WP Experts

Forum: Plugins
In reply to: [Post SMTP - WP SMTP Plugin with Email Logs and Mobile App for Failure Notifications - Gmail SMTP, Office 365, Brevo, Mailgun, Amazon SES and more] Sendgrid mails not sent, Post SMTP issue

Plugin Support M Aqib Khan
(@aqibkhan9)

3 weeks, 4 days ago

Hello?@rudyyy

We hope this message finds you well.

Thank you for reaching out to our Support team. We are saddened and concerned that you have to face this issue. It has come to our attention that SendGrid was facing some technical difficulties, which are now back to normal.

Could you kindly confirm if the issue you mentioned still persists? If so kindly share the error message from Post SMTP Logs, along with Diagnostic test report.

Looking forward to your response & an opportunity to assist you.

Warm regards,
Support Team – WP Experts

Forum: Plugins
In reply to: [Post SMTP - WP SMTP Plugin with Email Logs and Mobile App for Failure Notifications - Gmail SMTP, Office 365, Brevo, Mailgun, Amazon SES and more] SMTP + Sendgrid issues

Plugin Support M Aqib Khan
(@aqibkhan9)

3 weeks, 4 days ago

Hello @haman251

We hope this message finds you well.

Thank you for reaching out to our Support team. We are saddened and concerned that you have to face this issue. It has come to our attention that SendGrid was facing some technical difficulties, which are now back to normal.

Could you kindly confirm if the issue you mentioned still persists? If so kindly share the error message from Post SMTP Logs, along with Diagnostic test report.

Looking forward to your response & an opportunity to assist you.

Warm regards,
Support Team – WP Experts

Forum: Plugins
In reply to: [Post SMTP - WP SMTP Plugin with Email Logs and Mobile App for Failure Notifications - Gmail SMTP, Office 365, Brevo, Mailgun, Amazon SES and more] My malware detector is flagging the plugin

Plugin Support M Aqib Khan
(@aqibkhan9)

3 weeks, 5 days ago

Hello @therealmoptop

Thank you so much for confirming. I will set up this plugin on my end, in case it flags our plugin in future.

For now I will be marking this thread as resolved. However, if you face any issues, feel free to open a new thread.

Warm regards,
Support Team – WP Experts

Viewing 15 replies - 31 through 45 (of 405 total)

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