Greetings, thanks for getting in touch to answer my question.
I do not understand something about technical support, on the website they direct me to this forum, for having the free plan, to receive technical support, which is understood and appreciated, but now in this answer, they are pointing out that I should contact the support team then:
Does this mean that I have to contract a paid plan to be able to communicate with the support team you mention, or is there a way to communicate with that team that I do not know?
Thanks again.