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I’ve just received feedback from the hosting company:

The issue was solved by enabling ?allow_url_fopen?(PHP 8.3).

There is nothing in the error log.

I have a almost identical copy on a staging server, and there the Chatbot is showing.

When I compare the sources, the following section is missing from the “problematic” site (site relevant information replaced by DATA below):

    <div id="chatbot-container">
        <div id="chatbot-header">
            <img id="pluginimg" src="DATA"></img>
            <div id="chatbot-title">Kjell-I</div>
            <div id="chatbot-resize"><i class="fa-solid fa-expand"></i></div>
            <div id="chatbot-reset"><i class="fa-solid fa-trash-can"></i></div>
            <div id="chatbot-close"><i class="fa fa-times" aria-hidden="true"></i></div>
        </div>
        <div id="chatbot-body">
            <div id="chatbot-messages">
                <div class="chatbot-message assistant">
                    <div>
                        <img class="chatbot-message-img" src="DATA" alt="Chatbot Image">
                        <span class="response assistant">Hvordan kan jeg hjelpe deg?</span>
                    </div>
                </div>
            </div>
            <div id="chatbot-input-container">
                <button id="wdgpt-speech-to-text" class="chatbot-btn-speech"><i class="fa fa-microphone" aria-hidden="true"></i></button>
                <input type="text" id="chatbot-input" placeholder=" Jeg er Kjell-I, din KI-assistent. Hvordan kan jeg hjelpe deg?">
                <button id="chatbot-send" class="chatbot-btn-send"><i class="fa fa-paper-plane" aria-hidden="true"></i></button>
            </div>
            <div id="chatbot-disclaimer">
                <p>Denne tjenesten er drevet av kunstig intelligens og er tenkt som hjelp og ikke fasit.</p>
            </div>
        </div>
    </div>

Hi!

Thank you for your swift reply. I’ve checked the FAQ and have sucessfully tested the plugin on various sites. However, I can’t reproduce the Chatbot not showing ??

There is no error message of any kind, embedding worked. There are traces of the plugin when taking a look at the source code.

Debuging only shows this:

Deprecated: Constant FILTER_SANITIZE_STRING is deprecated in /home/naboen/public_html/wp-content/plugins/smartsearchwp/includes/wdgpt-config.php on line 151

@alexius08: Thank you for your quick reply. It would really be great to have the possibility to translate this plugin.

Found the solution (or workaround as I’m not in favour of tweaking the server settings because of a plugin):
mod_security has to be disabled in order to the editor working