architalevelup

Hi there!

It’s been a while since we’ve heard from you. I just want to confirm if I can help you further with this.

Otherwise, I’ll go ahead and mark this as resolved sometime tomorrow.

Hi @kalitu

I’m glad you reached out. I’d be happy to help.?

Dokan marketplace plugin,?apparently created through its own email templating system and moved from the core email system in WooCommerce.

It’s outside of the scope of our plugin to edit custom email systems from plugins that do not use the core WooCommerce email system. I suggest contact with Dokan authors about what options they have for editing their emails.

I hope this helps. Let us know if we can assist you further.

Best Regards,
Archita

Hi there!

It’s been a while since I heard back from you. If you’re all set, please mark this topic as resolved. Otherwise, let me know if I can help you further with this.

Hi @wondermuslim

I reviewed your website, and I noticed that the desktop header is displaying on the front page. Please check the screenshot for reference: https://share.zight.com/yAugWvGN.

Are you referring to the customizer menu while editing the header? Can you share the screenshot with us?
We look forward to your response and wish you a wonderful day.

Best Regards,
Archita

Hi @randrear

I tested the Advanced gallery at my end. It is displaying as expected on desktop and mobile. Check the screencast for reference: https://share.zight.com/8LueAy7v

If you are using a caching plugin, clear your site’s cache. Sometimes, cached versions of your pages can cause display issues.

Can you share the website URL or the gallery settings with us?

I highly recommend following the steps outlined in this article, https://www.kadencewp.com/blog/how-to-troubleshoot-your-website to eliminate any common causes of WordPress issues.

Please let us know how it goes.

Best regards,
Archita

Hi @friedbaconmarkus

I reviewed your website and noticed that the Ultimate Addons for Gutenberg plugin is in use. The row layout is set to align none, which affects the width. If you change the row layout alignment to alignfull it should resolve the issue. Check the screencast here:https://share.zight.com/8LueejYy

I hope this helps. Let us know if we can assist you further.

Best Regards,
Archita

Hi @mohobook

I’d be happy to help you with the background video.

The “Title Above Content Background” area in the customizer does not support video backgrounds. This area is typically designed for static images.?

If you are using the Kadence Theme Pro, you can create a row layout with a video background and connect the element to your posts/pages. Check the screencast for reference: https://share.zight.com/d5ujOmRn

Check the documentation here: https://www.kadencewp.com/help-center/docs/kadence-blocks/adding-video-backgrounds-to-row-layout/

I hope this helps. Let us know if we can assist you further.

Best Regards,
Archita

Hi @humblehuman24

Just checking in on this topic. Do you still need assistance here?

If you’re all set, kindly set the topic as resolved. Otherwise, let us know if we can assist you further.

Hi @justzamir

Just checking in on this topic. Do you still need assistance here?

If you’re all set, kindly set the topic as resolved. Otherwise, let us know if we can assist you further.

Hi @badamasi1994

Can you share the screen recording of the issue with console errors with us?

Thank you

Hi @humblehuman24

I’m unable to mark the topic as resolved since it was initiated by you. Could you kindly mark it as resolved on your end?

Thank You.

Hi @justzamir

Kadence provides the built-in function to display descriptions under titles for Archive pages, you can follow these steps:

• Add category description in the backend.
• Goto Customizer> Posts/Pages Layout > Archive Layout.
• Scroll down to the Title elements
• Uncheck the eye icon before a description. Check the screen recording: https://share.zight.com/rRuAW8LL

I hope this helps. Please let us know if we can assist you further.
?
Best Regards,
Archita

Hi @puregraphx

I tried to replicate the issue on my website with Kadence, Twenty-Twenty four and Storefront themes. The Email Customizer is working as expected. Check the screencast for reference: https://share.zight.com/GGuep8Qx

You most probably have a script/plugin conflict. The error indicates that “jQuery is not defined” is a common effect of a conflict.

If you temporarily switch to another theme like WordPress Twenty Twenty-four, will the same issue happen?

Are you using any cache plugins? If so, can you try to clear all your caches or deactivate them for a while?

Let me know how it goes.

Best Regards,
Archita

Hi Manojh,

I am glad I could help, and you are very welcome!

Do you still need assistance here? If you’re all set, I will mark this topic as resolved.

If you still need help, just reply to this message, and we’ll stay with you until everything is resolved.

Thanks!

Regards,
Archita

Hi Manojh,

Thanks for the additional information.

The Post comment form button inherits the default style of buttons from customizer > colors & fonts > buttons. Check the screencast for reference: https://share.zight.com/2NuoqWRQ

If you make changes in the customizer, it will affect all the buttons on the website.

To make change comment form button only, add the following custom CSS:

.comments-area input[type="submit"]{
  padding: 14px 33px 9px 21px;
}

You can adjust the values according to your specific requirements.

I hope this helps. Let us know if we can assist you further.

Best Regards,
Archita