areabmian

Hey @missmikado I was able to resolve this issue by going to UM > Settings > Misc > [Uncheck] Enable custom table for usermeta

For some reason, this resolved the issue for me. This might be because I created new fields in the form and they did not get added to the custom table.

Thank you @champsupertramp

but the time isn’t working I tied for 1 hr i.e 60 and 6hr i.e 360
still no affect.

Can you guide what should I be doing wrong?

Also, it is alright if I change it to 360 for 6 hours right?

Thank you @champsupertramp

I got this error when I posted it “syntax error, unexpected ‘&’“

Thank you I will use this. I’ll update here about the results. I really appreciate your quick response

That’s great. Thank you

Hey, @ultimatemembersupport team thank you for getting back to me.

I did try both things

1. deactivated all plugins other than ultimate member and went back to the default Twenty Twenty Theme. The problem still remains

2. I removed all filter(s) meta in my case I am using two custom fields, both have dropdown number select options, other then country still the problem remains. I am not using any other custom field for the country only the provided by the ultimate form, I know there are values put in because right now only two countries show up as those are what I selected when filling our data for test profiles.

Regards
Areab

Yeah same issue here.

Hey guy

My query is the same as above by @kameleon1er , I tried to export but it does not export custom fields like “address, phone, etc …”

Can you help with that?

Regards