Ari Jahan

@thongnguyenminh

Yes sure

Elementor – Version 3.25.6

Elementor Pro – Version 3.14.1

Include Klaviyo for Elementor pro – Version 5.0

Theme = Hello ElementorVersion: 3.1.1

WordPress 6.7

Apologies for the typo – I will clarify

on Android – Only Google pay shows (Great!)

on Apple devices – both Google Pay and Apple Pay buttons show (Weird?)

I know this may be by design, because you can in theory get Google Pay on Apple, but is there a way to change this behaviour?

Correction:

On Android devices both Google Pay shows but on Apple devices, both google play and apple pay is displayed

Hi Digeo,

We are on the Lite version but we are paying for some of the premium features like Auto address complete and no intention on paying for the Checkout pro

Could at least show how we can make Apple Pay/ Google Pay bypass the Shipping phone requirement without actually switching it off? Or let me in on what you’re experimenting with other shops?

We really need to Apple and Google Pay set up and running here.

• This reply was modified 3 months, 2 weeks ago by Ari Jahan.

Hey Diego,

As helpful as ever, thanks for the swift reply

I have just updated to Version 3.2.1 

We have made some progress, the error now just says “Shipping phone is a required field”. So I assume billing phone is getting passed through?

Strictly speaking we just need “a” phone number from customer either billing or shipping. From your message I gather you have a work around “code” to insert somewhere to perhaps just take “billing phone” and applying to shipping phone field as well when customer use Google Pay/ Apple pay and get rid of this error and complete the transaction.

I eagerly wait for you

Regards,

Ari

• This reply was modified 3 months, 2 weeks ago by Ari Jahan.

@niklasinpsyde

Hi Niklas,

It has been a few days and no response yet.

We could really do with fixing this issue? Can you kindly provide steps or assistance in fixing this issue. For the time being I’ve temporarily disabled this button the product pages until it’s resolved.

However we are very keen to fix this issue and re-enable the button.

Regards,

Ari

@niklasinpsyde

Thanks for your reply.

The redirect to the Checkout page is correct. But the billing/shipping fields should already be pre-populated with the information selected in the PayPal popup window. You do no need to enter any additional details (unless you have custom fields on your Checkout page which PayPal cannot populate). Can you please confirm if all billing/shipping fields were empty?

No, the fields were not populated. I don’t believe I am using custom fields? I am using a custom checkout plugin that changes how the checkout looks visually from vanilla WooCommerce.

Can you help me fix this please?

Hi there,

What you described is exactly the issue. Almost all images on the website are served as Webp except for product galary images.

You would need to click on a product to see this

For example please check

https://rapidscooter.co.uk/product/ienyrid-m4-pro-s-new-2022-electric-scooter/

The 4 images in the gallery are all served as jpeg unfortunately

Any advice?

Hi Uriahs,

Fantastic! I really look forward to seeing the update.

Regarding the second point are you sure about this? I was doing a bit of reading on googles api page and seems you can actually request the “long_name” but I could be wrong perhaps

I was trying out a few various plugins and noticed Address Autocomplete Anything but WPSUNSHINE has actually implemented this already and users can assign if they want the long or short version of Address 1.

Is this an easy implement like the other?

Oh I see you mean clear the entire Cache.

Yes I have done that multiple times purged all the cache in lightspeed.

I don’t believe issue us related at all, I tried on multiple different devices also. I was mostly shocked that when I turned off all other plugins it didn’t fix the issue.

Any other suggestions?

Hi Pepe,

I can confirm I deactivated and uninstalled and reinstalled the plugin.

I am not sure how to delete the cache of the plugin however – can you advise how to do this?

Thanks

Hi

Please below – also I checked and no logs associated. However there was a critical error which happened after I was trying various things to fix this issue. It happened when I tried to deactivate all plugins. But as I said happened after I discovered this issue.

### WordPress Environment ###

WordPress address (URL): https://rapidscooter.co.uk
Site address (URL): https://rapidscooter.co.uk
WC Version: 6.9.4
REST API Version: ? 6.9.4
WC Blocks Version: ? 8.3.3
Action Scheduler Version: ? 3.5.2
Log Directory Writable: ?
WP Version: 6.0.2
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: ?

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 8.0.7
PHP Post Max Size: 512 MB
PHP Time Limit: 300
PHP Max Input Vars: 5000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.5.12-MariaDB-cll-lve
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.9.4
WC Database Prefix: wp_
Total Database Size: 184.50MB
Database Data Size: 165.84MB
Database Index Size: 18.66MB
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wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wp_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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### Post Type Counts ###

attachment: 676
cpt_variation_fields: 1
custom_css: 1
customize_changeset: 2
e-landing-page: 2
elementor_library: 34
envato_tk_import: 1
jet-smart-filters: 7
laybuy_quote: 2
nav_menu_item: 15
oembed_cache: 6
page: 20
post: 5
product: 50
revision: 151
shop_coupon: 5
shop_order: 252
shop_order_refund: 9
viwcpf_filter_block: 3
viwcpf_filter_menu: 1
wccf_product_field: 1
wcpf_item: 4
wcpf_project: 1
wfacp_checkout: 1
woo_product_design: 1
woo_product_tab: 1
wp_global_styles: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (42) ###

Advanced Local Pickup for WooCommerce: by zorem – 1.4.1
All-in-One WP Migration: by ServMask – 7.62
GTM4WP: by Thomas Geiger – 1.16.1
Elementor Pro: by Elementor.com – 3.7.2
Elementor: by Elementor.com – 3.7.8
Estimated Delivery for WooCommerce: by Daniel Riera – 1.2.7
Facebook for WooCommerce: by Facebook – 2.6.21
Fluid Checkout for WooCommerce - Lite: by Fluid Checkout – 2.0.7
Reviews and Rating – Google My Business: by Noah Hearle
Design Extreme – 4.11

Google Listings and Ads: by WooCommerce – 2.1.0
Site Kit by Google: by Google – 1.84.0
JetSmartFilters: by Crocoblock – 2.3.12
JetTabs For Elementor: by Crocoblock – 2.1.17
JetWooBuilder For Elementor: by Crocoblock – 1.12.4
Jetpack Boost: by Automattic - Website Speed and Performance team – 1.5.1
Jetpack: by Automattic – 11.4
Klarna On-Site Messaging for WooCommerce: by krokedil
klarna – 1.8.0

Klarna Order Management for WooCommerce: by klarna
krokedil – 1.6.10

Klarna Payments for WooCommerce: by krokedil
klarna
automattic – 2.11.5

Klaviyo: by Klaviyo
Inc. – 3.0.3

Laybuy Gateway for WooCommerce: by Laybuy – 5.3.7
LiteSpeed Cache: by LiteSpeed Technologies – 5.2.1
Lucky Orange: by Lucky Orange – 2.1.3
Make Column Clickable Elementor: by Fernando Acosta – 1.4.0
Salert: by WPoperation – 1.2.0
Rank Math SEO: by Rank Math – 1.0.98.2
Trustpilot-reviews: by Trustpilot – 2.5.914
Ultimate Addons for Elementor: by Brainstorm Force – 1.36.6
Unlimited Elements for Elementor (Premium): by Unlimited Elements – 1.5.17
Faview - Virtual Reviews for WooCommerce: by VillaTheme – 1.2.11
WooCommerce Payments: by Automattic – 4.8.1
WooCommerce PayPal Payments: by WooCommerce – 1.9.3
WooCommerce Shipping & Tax: by WooCommerce – 1.26.3
WooCommerce: by Automattic – 6.9.4
WooLentor - WooCommerce Elementor Addons + Builder: by HasThemes – 2.4.2
WP File Manager: by mndpsingh287 – 7.1.6
WP-Lister Lite for Amazon: by WP Lab – 2.2.6
WP-Lister Lite for eBay: by WP Lab – 3.3.0
WP Mail SMTP: by WPForms – 3.5.1
WP Safe Mode: by Marcus Sykes – 1.3
WPForms Lite: by WPForms – 1.7.5.3
Custom Product Tabs for WooCommerce: by YIKES
Inc. – 1.7.9

### Inactive Plugins (1) ###

TikTok: by TikTok – 1.0.9

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: object-cache.php

### Must Use Plugins (1) ###

WP Safe Mode Bootstrap File: by WP Safe Mode – 1.0

### Settings ###

API Enabled: ?
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: ?

### WC Pages ###

Shop base: #5 - /shop/
Basket: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
Checkout: #7 - /checkout/
My account: #8 - /my-account/
Terms and conditions: #326 - /terms-of-service/

### Theme ###

Name: Hello Elementor
Version: 2.6.1
Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ?

### Templates ###

Overrides: –

### Klarna Payments Request Log ###

2022-09-24 16:55:40: KP Place Order
Response code: 409
Response message: {"headers":[],"body":"{\n  \"error_code\" : \"BAD_VALUE\",\n  \"error_messages\" : [ \"Not matching fields: [shipping_address.given_name
shipping_address.family_name
shipping_address.postal_code]\" ],\n  \"correlation_id\" : \"17686534-e0bc-489b-bbd6-ac25943fa99d\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-09-24 16:55:25: KP Place Order
Response code: 409
Response message: {"headers":[],"body":"{\n  \"error_code\" : \"BAD_VALUE\",\n  \"error_messages\" : [ \"Not matching fields: [shipping_address.given_name
shipping_address.family_name
shipping_address.postal_code]\" ],\n  \"correlation_id\" : \"0e8d6571-3277-4fe4-86a4-a40c7415785e\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-09-17 11:18:24: KP Place Order
Response code: 409
Response message: {"headers":[],"body":"{\n  \"error_code\" : \"BAD_VALUE\",\n  \"error_messages\" : [ \"Not matching fields: [shipping_address.postal_code]\" ],\n  \"correlation_id\" : \"734d8be4-e4e5-4204-814c-14cbb5e7be04\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-09-07 01:52:05: KP Create Session
Response code: 400
Response message: {"headers":[],"body":"{\n  \"error_code\" : \"BAD_VALUE\",\n  \"error_messages\" : [ \"Bad value: order_lines\" ],\n  \"correlation_id\" : \"ee5c6d12-322a-4c6f-b1bd-3cbe89c4c79f\"\n}","response":{"code":400,"message":"Bad Request"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-09-07 01:46:06: KP Create Session
Response code: 400
Response message: {"headers":[],"body":"{\n  \"error_code\" : \"BAD_VALUE\",\n  \"error_messages\" : [ \"Bad value: order_lines\" ],\n  \"correlation_id\" : \"8a00d9aa-9769-43cd-b00c-ad808360ad4f\"\n}","response":{"code":400,"message":"Bad Request"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-08-02 08:50:41: KP Place Order
Response code: 409
Response message: {"headers":[],"body":"{\n  \"error_code\" : \"BAD_VALUE\",\n  \"error_messages\" : [ \"Not matching fields: [shipping_address.postal_code
shipping_address.city]\" ],\n  \"correlation_id\" : \"da1395f1-3d82-4a85-a6d8-ff69334ed575\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-08-02 08:48:45: KP Place Order
Response code: 409
Response message: {"headers":[],"body":"{\n  \"error_code\" : \"BAD_VALUE\",\n  \"error_messages\" : [ \"Not matching fields: [shipping_address.postal_code
shipping_address.city]\" ],\n  \"correlation_id\" : \"1fa03d28-2187-40db-84f7-0bc2e0435c6e\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-08-02 08:44:45: KP Place Order
Response code: 409
Response message: {"headers":[],"body":"{\n  \"error_code\" : \"BAD_VALUE\",\n  \"error_messages\" : [ \"Not matching fields: [shipping_address.postal_code
shipping_address.city]\" ],\n  \"correlation_id\" : \"84cfe109-a7d5-4af7-a4e3-f70c6940abee\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-08-02 08:42:08: KP Place Order
Response code: 409
Response message: {"headers":[],"body":"{\n  \"error_code\" : \"BAD_VALUE\",\n  \"error_messages\" : [ \"Not matching fields: [shipping_address.given_name
shipping_address.postal_code
shipping_address.city]\" ],\n  \"correlation_id\" : \"84921f96-5c70-4f03-8566-1fc940faec04\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-08-02 08:40:26: KP Place Order
Response code: 409
Response message: {"headers":[],"body":"{\n  \"error_code\" : \"BAD_VALUE\",\n  \"error_messages\" : [ \"Not matching fields: [shipping_address.given_name
shipping_address.postal_code
shipping_address.city]\" ],\n  \"correlation_id\" : \"c0e8a0b9-241d-4283-a2e7-c1a1cb529fac\"\n}","response":{"code":409,"message":"Conflict"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-06-25 09:36:12: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-06-25 09:35:52: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-06-25 09:35:51: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-06-25 08:58:43: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-06-25 08:58:42: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

### Klarna Countries ###

Production Countries: GB
Test Countries: No countries selected

### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: GB
WooCommerce currency supported: ?
PayPal card processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: –
Vault enabled: ?
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –
Tracking enabled: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-10-06 06:27:19 +01:00
Options: ?
Notes: 75
Onboarding: completed

### WooCommerce Payments ###

Version: 4.8.1
Connected to WPCOM: Yes
Blog ID: 208284336
Account ID: acct_1LEUPb2HF05lVpcX

### Action Scheduler ###

Canceled: 6
Oldest: 2022-09-06 09:19:25 +0100
Newest: 2022-09-30 11:10:17 +0100

Complete: 3,552
Oldest: 2022-09-04 14:06:40 +0100
Newest: 2022-10-05 11:14:56 +0100

Failed: 36
Oldest: 2022-08-24 10:45:07 +0100
Newest: 2022-10-04 23:28:11 +0100

Pending: 12
Oldest: 2022-10-05 16:56:43 +0100
Newest: 2022-10-23 01:00:14 +0100

### Status report information ###

Generated at: 2022-10-05 11:15:23 +01:00

Thanks again for your help, I really need this issue fixed as I want to switch off certain settings in the Woocommerce Payment

Hi,

Cleared the cache and tried everything.

Issue is there and had to revert to other checkout.

sure I will contact your support form.