Arif_me

Hello @angeldev,

Sorry for the inconvenience, probably I could not explain that properly.

The issue is already resolved by our devs team, you can simply delete(old erp plugin) and upload/download it from WordPress Org

Please let me know If you need any further assistance, have a great day ahead!

Best regards,

• This reply was modified 2 years, 9 months ago by Arif_me.

Hello @jozephbrasil,

Due to the inactivity of the topic, I’m making this topic as resolved.
Please feel free to create a new one whenever you need assistance.

Best regards,

Hello @43digital / @frantorres / @abanista,

Thank you for reaching out, our core development team has identified the issue and resolved it. Please delete the existing file and download again from the repo(Org).

Feel free to let us know If the issue still persists.

Kind regards,

• This reply was modified 2 years, 9 months ago by Arif_me.
• This reply was modified 2 years, 9 months ago by Arif_me.

Hello @jozephbrasil,

Thank you for your brilliant feature note,
I will add this one and forward it to the concerned team.

Have a great day!

Best regards,

Hello @jozephbrasil,

Greetings from WP ERP support, hope you are doing well.

I have gone through your error. Unfortunately, I am unable to understand why this one is triggering. It will be great If you raise a support ticket so that our tech expert can take care of your issue.

Have a warm day!

Best regards,

Hello @fullwiz,

Due to the inactivity of the topic, I’m making this topic as resolved.
Please feel free to create a new one whenever you need assistance.

Best regards,

Hello @philevans62,

Thank you for reaching out, we appreciate your concern.

I would like to inform you that our core development team is dedicatedly working to resolve this issue. We are expecting to release a new version of WP ERP within a couple of days.

Till then If you have any issues you can reach out to our technical support section so that we can take care of your issue(s).

Have a very nice day!

Best regards,

Hello @fullwiz,

Thank you for reaching out, it seems you are having some issues with the database.

Could you please elaborate on your issue, and also share the scenario of how to reproduce the issue?

Additionally, please share with us a few details:
– Which PHP version do you have running?
– Which WordPress version you are using on your site?

Kind regards,

Hello @ignacioj,

Due to the inactivity of the topic, I’m making this topic as resolved.
Please feel free to create a new one whenever you need assistance.

Best regards,

Hello @cregy,

Due to the inactivity of the topic, I’m making this topic as resolved.
Please feel free to create a new one whenever you need assistance.

Best regards,

Hello @ignacioj,

We are sorry for the inconvenience, please be informed that we have changed the functionality now.

Right now, we do have the option to make a transaction void while your payment status is pending/awaiting payment.

Please let me know If you need any further information.

Thank you,

• This reply was modified 2 years, 10 months ago by Arif_me.

Hello @jhemon,

Thank you for reaching out,

Since you have created a support thread, our technical experts are working on that.
Please kindly follow the ticket thread, I am closing this ticket here.

Thank you

Hello @cregy,

Thank you for reaching out,

It seems you had added a customer in CRM section and that is why you are not getting those customer during creating an invoice.

To get CRM customer in Accounting you have to turn on the auto-import section from
WP ERP > Settings > Accounting

Ref: https://prnt.sc/WHpZOispOyvr

Also you can import customer manually from WP ERP > Accounting > Users > Customer

Please let me know If it works for you.

Warm regards,

Hello @solutionarchitects,

Due to the inactivity of the topic, I’m making this topic resolved.
Please feel free to create a new one whenever you need assistance.

Kind regards,

Hello @svsanchez,

due to the inactivity of the topic, I’m making this topic as resolved.
Please feel free to create a new one whenever you need assistance.

Best regards,