arijitde

Please raise a support ticket in Sezzle and give your admin and ftp access.

Hi,

Widget extension has been deprecated now. Please install Sezzle Payment plugin to get started with Sezzle checkout and widget.

If you need any help, you can reach out to Sezzle support.

Best
Arijit

• This reply was modified 5 years, 6 months ago by arijitde.

I dont think it will have an impact on existing orders.

However, it would be good if you can create a support ticket at Sezzle and send the credentials of your site and someone would be able to check it real quick.

Thanks.

Sorry, but it would be helpful if you send Sezzle log for that day. You will find Sezzle log in the dropdown.

Go to Woocommerce-Status-Logs.

Sorry for the inconvenience created.

Can you please check the Sezzle log of the date when you tried to change the status of that order? Hope, you will get some info.

In the meantime, I will try to generate the scenario.

This should be fixed in the new release.

This should be fixed in the new release.

This should be fixed in the new release.

This should be fixed in the new release.

Check Sezzle log for more information.

Basically, when Payment Action is set to Authorize Only, we only authorize the payment during order placement. Once, order is placed, store owner needs to capture the payment by changing the order status to Processing/Complete within capture expiration time in Order Details page. If anything goes wrong, you will get error in order note and in Sezzle log.

If you want instant capture, set Payment Action to Authorize and Capture Only. In this case, you dont need to capture manually.