AR Rasel

Hi @pmabraham,

Hope you are doing well. Sorry for the inconvenience caused. It seems really very strange.

Could you please let us know if the Instant Sharing (https://d.pr/i/cd9PE5) feature is working for your posts? If you encounter any error messages while using Instant Sharing, kindly share a screenshot with us. This will help us understand the issue better and provide a quick solution.

<span style=”box-sizing: border-box; margin: 0px; padding: 0px;”>In the meantime, please?reconne</span>ct your social media accounts?and retry posting. Hopefully, this will resolve the issue.

Let us know how it goes, and we’ll be happy to assist further.

Best regards,

Hi @bthompson1755 ,

Sorry for the inconvenience, and thank you for sharing the details.

We have successfully reproduced the issue and have already escalated it to our Dev Team. They are actively working on a fix, and we’ll share an update with you as soon as it’s resolved.

We appreciate your patience and understanding!

Thanks!

Hi @procarmanuals ,

Thank you for your patience. Our development team is still actively working on this issue, but we haven’t found a solution yet. Rest assured, we are continuously exploring possible fixes, and as soon as we have an update, we will share it with you.

We appreciate your understanding!

Hi @naloos ,

I hope this message finds you well. I wanted to follow up on a previous support request that you submitted. I understand that the thread was marked as resolved due to a lack of activity, but I wanted to let you know that you are always welcome to re-open the topic if you have any further questions or concerns.

Before opening a new request, however, I kindly request that you take a moment to read through this post. It may contain the answers to your questions or provide you with a solution to your issue. If you still require assistance after reading this post, please do not hesitate to reopen the thread or submit a new request.

Thank you for your attention to this matter. I look forward to hearing from you soon.

Hi @procarmanuals

Hope you are doing well.

Let us know if you have any update for the above issue. We are waiting for your update.

Thanks!

Hi @smwordpress ,

Thank you for reaching out. We sincerely apologize for the inconvenience.

The issue with Essentials-Addons.com has been resolved, and everything should now be working properly. You should be able to download the latest version of the plugin and connect your websites without any issues.

<span style=”box-sizing: border-box; margin: 0px; padding: 0px;”>If you’re still having trouble, please don’t hesi</span>tate to contact our team?here. We’ll be happy to assist you and resolve the issue as quickly as possible.

Thanks for your patience!

Hi @naloos ,

I hope you’re doing well. I wanted to follow up as we haven’t heard back from you since my last message. Could you please share an update on whether your issue has been resolved?

Looking forward to your response. Let us know if you need any further assistance!

Thanks!

Hi @naloos

Hope you are doing well. Sorry to hear that you are facing issues.

Please download the Dev version plugin from here and install it on your site. After that please reconnect your Social Profile/Page and then retry. Hope your issue will be fixed.

If you are still facing the same issue, please let me know which Social Media you are connected to, and then try to create a post and face the issue. So that we can check and help you to fix it quickly.

Looking forward to hearing from you soon.

Thanks!

Hi @procarmanuals ,

Hope you are doing well. I just wanted to follow up and check if the code I shared was helpful.

Let me know if you have any questions or need any further assistance.

Thanks!

Hi @djdavit1990 ,

No worries at all! I completely understand. Let us know whenever you have the time to look into it, and we’ll be happy to assist.

Looking forward to hearing from you!

Hi @procarmanuals ,

Sorry for the inconvenience caused and the late reply.

It seems that the CDN PDF URL has been removed from your previously shared URL. Can you please share the PDF URL again so that we can check this issue again and fix it soon?

Looking forward to hearing from you soon.

Thanks!

Hi @procarmanuals

Hope you are doing well. Please use the below code where the AMP plugin is loading.

remove_shortcode( 'embedpress' );
remove_shortcode( 'embedpress_pdf' );
remove_shortcode( 'embedpress_doc' );

Hope this will help you. Let us know if you need any other help.

Thanks and have a good day!

Hi @wfrmitstaff ,

Hope you are doing well.

It looks like you are referring to the Document Block plugin. Please note that we are not actively developing this plugin, and the last update was released two years ago.

Instead of using the Document Block plugin, we recommend switching to our EmbedPress plugin and utilizing the EmbedPress Document feature. This will provide you with more options for embedding documents, and you should not encounter any issues.

Let us know if you need any assistance with the EmbedPress document feature.

Thanks and have a good day!

Hi there,

Thanks for sharing the URL. Can you please share the page URL from your site, where you added the Better Payment widget and check it? It will help us to investigate the issue properly.

Looking forward to hearing from you soon.

Thanks!

Hi @vasts

Hope you are doing well. I just checked your query. It seems really very strange.

Can you please share a screencast of how you added the coupon code and how you tried it? So that we can check and try to reproduce the issue on our end and help you accordingly.

Looking forward to hearing from you soon.

Thanks!