AR Rasel
Forum Replies Created
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Hope you are doing well.
I have checked your shared link and getting ok. First Tab of Advanced Tabs getting always open from my side. Please check this screen record: https://d.pr/v/IKLWtu
And got that you use the same content for each tab. Please recheck once after clear the browser cache.If you are still facing any issues you can create a support ticket on our support platform through this link: https://wpdeveloper.net/support/new-ticket/
Our Technical Support team will get back to you.
Thanks
Hi @2020media,
I am sorry about the inconvenience caused. I have found the issue you are referring to and I have already assigned our Dev team to resolve this. We will fix this as soon as possible.
Thank you for notifying us about this. Have a nice day!
Hi @misterfu,
Sorry for the inconvenience caused. Need to check this issue. For further investigation please create a support ticket through this link: https://wpdeveloper.net/support/new-ticket/
Our Technical Support team will get back to you. Thank you.
Hi @azadbakhsh,
Got the same issue. For further investigation please create a support ticket through this link: https://essential-addons.com/elementor/support/
Our Technical Support team will get back to you. Thank you.
Hi @chrisyangber,
Can you please forward your website URL so could check what’s happening there?
Besides, please check if there is any conflict by deactivating all the third-party plugins one by one except for Elementor and Essential Addons. Simply go to your WordPress Dashboard and navigate to wp-admin -> Plugins and then, deactivate other Plugins.
Let me know how it goes. Thank you!
Hi @azadbakhsh,
Sorry for the inconvenience caused. I have checked and got that icons are loading perfectly. Please check these two screenshot:
(1) -> https://d.pr/i/SKIhng
(2) -> https://d.pr/i/nefx86The issue you describe seems like a caching issue. Can you please try doing the following: To regenerate assets, you can go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab, and hit the ‘Regenerate Assets’ button. Check out this screenshot: https://prnt.sc/pvozsx
Also, make sure to Regenerate Files from wp-admin -> Elementor -> Tools as well. Check out this screenshot: https://prnt.sc/r3b588
If the issue still persists, please try clearing your browser cache or try another browser too.
Let me know how it goes.
Thanks!