Asad Shahbaz

Hi @5hunn

The functionality that you are expecting can be achieved via shortcodes that are available in the Pro version only.

You can have the shortcodes return a string of total visitors for the current month and use it in a text widget or via the PHP function.

You might find our docs on shortcodes helpful: https://analytify.io/docs-category/shortcodes/

@jetxpert

We have provided the filter in our latest update.

You can check our filters doc here: https://analytify.io/doc/analytify-filters/

We have already added the proper checks during the fetch process and they will be available in the upcoming reaslese.

I believe the string that was stored in profiles_list_summary on the DB must have contained the error information.

We will try to reproduce the issue on our end using the info you have provided.

Thank you again! We are obliged that you are concerned about our plugin.

Cheers!

Thank you for providing a detailed explanation.

This issue is not reported by other users since the release and there were no changes related to this specific functionality in the last release.

I believe you have applied the fix (you mentioned above) in the code at your end.

If you are facing any further issues please contact us at our support channel, our dedicated developer will help you sort the issues out on your site.

https://analytify.io/support/

Hi @alx359

Sorry for the inconvenience at your end.

We have tested the release on different environments and didn’t face such an issue.

Please let us know the steps you took that ended up in this fatal error so we can also replicate the issue.

You can also help us further investigating the issue by contacting us at:
https://analytify.io/support/

Looking forward,

Hi @jetxpert

Thank you for reporting the problem with the custom login url.

We will address the issue in the future update.

Hi @latheeshvmv

Please share the screenshot of the page where you are getting empty columns.

We can diagnose the issue for you on your website but it requires some additional information.

Can you please contact us at https://analytify.io/support/ with your site’s diagnostic information from the Analytify settings help tab: https://d.pr/i/RbUqck

Looking forward!

Hi @magicpowers

Sorry for this inconvenience at your side.

Can you please confirm if Analytify was installed and tracking code was enabled on your site in the whole duration of which you are trying to fetch stats?

If Analytify was not installed or tracking code was not enabled during the duration then there are high chances the data was not tracked properly and therefore it’s not showing up correctly.

The only stats you are able to see correctly are since when you activated Analytify again.

Hi @rlopes528

I have checked your website and there isn’t any Google Analytics tracking code available. The Google Tag Assistant shows no result.

Do you still have Analytify enabled?

Thank you for the detailed explanation.

First I would like to clarify the option “Exclude analytics on specific pages”. This option doesn’t exclude pages from tracking, it just prevents their stats from being reported in the dashboard.

The “Exclude users from tracking” should work as its being used by hundreds of others users. I suggest you to perform the following checks to identify the issue in your environment.

1. Make sure you are only using the GA tracking code that Analytify puts on the site and not adding any code manually.
Screenshot: https://monosnap.com/file/G2l84l4ZgH7Z8hRRF8k8n6CMwpkQEs

If there is any manual code added on the site the plugin settings options will not apply to them.

2. To identify if there are multiple tracking codes on the website open any page source view and search for “UA-“. If you find multiple “UA-” then there is more than one tracking code added on the site which is causing the problems you are facing.

If you are still not able to identify the issue please contact us on our support channel. A dedicated developer will sort the issue for you.

Support: https://analytify.io/support/

Cheers!

Hi @magicpowers

The private posts made in WordPress are accessible to Administrators and Editors. If you visit the private post using any of these two user roles the post view will be tracked.

However, Analytify in default installation excludes Administrators and Editors tracking.
Screenshot: https://monosnap.com/file/gKEbrW6tpS4pjQ8EWtu8G0fyDceW81

Please check the repeating page URLs in the “Top pages by views” to verify if they correspond to one page/post or different ones. This will help us debug the issue. Also, do send the screenshot of the repeating posts in the dashboard.

Looking forward,

Hi @p4r0dy

The shortcode feature is only available in the Pro version of Analytify.

The users/authors corresponds to custom dimensions with filtering which is not yet available in the shortcodes of Analytify.

You can find out our complete guide on shortcodes here: https://analytify.io/docs-category/shortcodes/

Cheers!

Visit your website and open source view:
ctrl/cmd + U (if you use Chrome browser)
or right-click and select “View page source”

In the source view page under the <head> tag, you will find Analytify pushing Google Analytics code as in the screenshot: https://monosnap.com/file/W1Esbzyv9ydcQY7UtX8g2UVOL8WeVG

If you see this code then the tracking code is available otherwise there is some issue on the site.

If your website is using a caching plugin, try clearing it and then check again.
Also, make sure you are not excluding the users from tracking other than Admin: https://monosnap.com/file/ZEtSNMz1eaclSfUPcY5fUxuuITev1v

Hi @theroadreel

It appears that you don’t have Google Analytics tracking code added to your website. Please make sure that you have “Install Google Analytics tracking code” option enabled in Analytify settings.

To enable it navigate to Analytify > Settings > Profile > enable “Install Google Analytics tracking code”
Screenshot: https://monosnap.com/file/F4wnf2FiU6XoBTehQ0u66eTbXvMegN

Do let us know if the issue persists.