artsmeme

Hi all, I wish I could get help to understand why subscribe2 sends out subscription confirmation emails from my FTP username. If I don’t make progress soon, I’ll have to look for other solutions… Thanks, Mark

I have a similar problem to galbaras, maybe the same… I’m sure it is a configuration problem with WordPress but I’m some kind of noob here so please have patience and help if possible. I’ve deactived Subscribe2 until I can find a solution.

My host is GoDaddy and they installed WordPress for me through their hosted application feature. I recently installed Subscribe2 and its working just fine except for the identity of admin. The blog has only one user – the administrator. When I look in the DB table, that is user #1. However, there are a number of problems in Subscribe2.

1) There is on one choice to identify the sender. The pulldown has an option for the post author but nothing else.

2) At the bottom of the subscription confirmation email, there is no name provided. At the bottom of the email it reads:

Thank you,
..

Note that a double dot appears in place of the administrator’s name.

3) THIS IS THE BIG PROBLEM: The email address that sends the subscription confirmation email is my FTP user for the website. I cannot figure out how WordPress and Subscribe2 even know about my FTP username. I asked GoDaddy but they went from unhelpful to blunt to a bit nasty. So here is a description of the problem: When a stranger enters their email address into the Subscribe2 widget and clicks the “subscribe” button, they receive an email from my FTP account name rather than from the WordPress administrator. This is totally unacceptable and I’ll put any fix in place necessary to resolve this.

I tried to find on this site how to hardcode the sender’s email address but I couldn’t find it. I’m sure that GoDaddy installed WordPress incorrectly or that I have failed to complete the configuration but I cannot find a single problem.

At first I noted that the WordPress administrator had a username but no First and Last names. I thought that maybe this invoked the following code:

// Set sender details
 if ('' == $this->myname) {
   $admin = $this->get_userdata($this->subscribe2_options['sender']);
   $this->myname = html_entity_decode($admin->display_name);
   $this->myemail = $admin->user_email;
 }

As a WordPress noob, I don’t know what value $this->myname is meant to have nor do I understand the get_userdata function. I have now given the administrator a first and last name but the subscription notifications are still being sent out by my FTP user.

I hope someone can point me in the right direction.

Thanks, Mark