arunprasath

Hi Zian,

Please make sure that your browser has flash plugin installed, since Video Gallery plugin uses flash player to play in desktops. Please try in Chrome browser as it has got flash option by default.

The plugin does not have HTML5 player. But HTML5 fall back is available when you open the video in Mobile. The videos added will play in default HTML5 player available with Browser player. We are into the development of HTML5 player and will be released as soon as possible.

Hi,

Yes I got it. But we don’t have this facility with our plugin. This feature can be customized. Please email us at bdm@apptha.com if you are interested with the customization.

Yes, the Contus Video Gallery gallery is more like Tube press and Video Gallery is a complete software to begin a Video Sharing website like Youtube. User can search video using video title and select video with category names.

We have a search widget allows you to have a static search, where user can search videos from any page.

Please contact us through live chat available at https://www.apptha.com or email us at bdm@apptha.com for any clarifications.

Hi,

Please go to admin -> Settings -> Permalinks here select permalink type as default and save the settings. Now again change the permalink type to post name and save it. Check your website front end now, so you will be able to play the videos in video page when you click on any video thumbnail below player.

Regards
Arun

Hi @pero TV,

Could you please explain what is the problem exactly, did you get any error message while uploading ? Please explain the issue, so we will get this fixed.

Hi Millen,

I am really sorry that the fixes did not help you. I request you to share me your support ticket id, so that we will be able to find the root cause and give you the permanent fix.

Regards
Apptha Team

Glad that this is resolved. We will advice our product team to write conflict code in the future version to avoid these issues.

Hi,

We are really sorry that you have not been communicated. Please send email to assist@apptha.com with your contact information, so we will get contact you immediately with all the information you need.

Regards
Arun

Hi Gareth,

I understand that you need closed captions for YouTube videos. We will be able to customize this feature for free. Please contact our support team at assist@apptha.com with this feature request, so our support team will get this done.

Hi,

We will have to analyse this issue. Please email our support team at assist@apptha.com with your website admin login credentials, so our support team will help you resolve this.

HI,

I understand that you have problems in uploading a video after new update. Could you please tell me what happens when you upload the video ? If you get any error message please share me those details, so we will give you an appropriate solution.

Hi,

To resolve the problem with Youtube video auto generate, please follow the steps provided in the forum link https://www.apptha.com/forum/viewtopic.php?f=27&t=2720&p=7136#p7136. Please backup the original file before you make the changes.

Hi,

Video Gallery plugin uses flash player, so your video should be .h264 encoded videos. This problem usually occurs if the video is not encoded properly. Using video converters like Handbrake and Sorenson media will fix this problem. Make sure you set web optimized option which is called moov atom for video to play the video immediately.

Refer the link for more information https://www.adobe.com/devnet/video/articles/mp4_movie_atom.html.
This is not an issue with the player.

Hi,

I understand that you want to add notations like in flow player example. You can customize the file swfobject.js like below and make it work.

<script type="text/javascript" src="swfobject.js"></script>
<div id="mediaspace" >
                    <script type="text/javascript">
                        var s1 = new SWFObject('https://wamp2.g3.com/wordpress/wp-content/plugins/contus-video-gallery/hdflvplayer/hdplayer.swf','player','644','390','9',"#333333");
                        s1.addParam('allowfullscreen','true');
                        s1.addParam('allowscriptaccess','always');
                        s1.addParam('WMode','direct');
                        s1.addVariable('file','VIDEO_FILE_URL');
                        s1.addVariable('preview','PREVIEW_OF_YOUR_VIDEO');
                        s1.addVariable('thumb','THUMB_IMAGE_OF_YOUR_VIDEO');
s1.addVariable('title','TITLE_OF_YOUR_VIDEO');
s1.addVariable('tagline','DESCRIPTION_OF_YOUR_VIDEO');
                        s1.addVariable('autoplay','false');
                        s1.write('mediaspace');
                    </script>
                </div>

To download swfobject.js go to following link https://github.com/Apptha/hdflvplayer/tree/4.1.

Hi Andrew,

Thanks for choosing video gallery plugin. To show the scrolling time and other controls in the player just like demo, you need to enable the Skin from admin -> Video Gallery –> Player settings –> Skin visible -> ticket the check box and save the settings.

The paid version and free version has almost got same feature. There are only two differences.
1. You can add your own logo in paid version, while in free version you cannot do.
2. You can also add videos from other websites using embed code option in paid version. The free version does not have this feature.

You can enable/disable all the options from settings. Yes If you uncheck playlist auto-play, the next videos in the playlist will not auto play. Here the related videos are considered as playlist. The plain playlist enables the related videos in center/side.

You cannot manage settings for each playlist. The settings is common for all the playlist. If you play a video from any category other videos in that category will be listed in related video playlist.

Warm Regards,
Arun

Hello,

In case if you have Vimeo Pro account then you will get MP4 video URL for each video that you add. In this case you can copy the mp4 video URL and play them in video gallery player using URL method.