Alexis Salazar
Forum Replies Created
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Hello there,
hope you are doing well ??
Does this happen only after updating the plugin to the latest version or it happened with previous versions?
I have been checking and there is a strange effect when clicking on the slider arrows. Could you try to make a test only with WooCommerce and Zoom Magnifier activated, and with a default WordPress theme and check if the problem is solved, please?
Let us know any news, please.
Have a nice day!
Forum: Plugins
In reply to: [YITH WooCommerce Product Gallery & Image Zoom] Blurry Products ImageesHello there,
hope you are doing well ??
Could you send here the link of a product in which you are having this issue, please? In this way, I can understand better the problem and check what is happening.
Let us know any news, please.
Have a nice day!
Forum: Plugins
In reply to: [YITH WooCommerce Gift Cards] Amount Button black issueHello there,
hope you are doing well ??
Could you send here the link of the gift card product where you are having the issue, please? In this way, I can check what is happening in a better way and try to create a new CSS rule to force the button color.
Let us know any news, please.
Have a nice day!
Forum: Plugins
In reply to: [YITH WooCommerce Gift Cards] The gift card has an invalid amountHello there,
hope you are doing well ??
I have been checking your site and you are using Porto theme. Could you try to disable the marked option from your theme settings in this image and check if the problem is solved, please?
Let us know any news, please.
Have a nice day!
Hello there,
hope you are doing well ??
I have been checking your screenshot and it seems that something is hiding the column to display the affiliate information in the table. I recommend you to make a test only with WooCommerce and Affiliates enabled to check if another plugin is adding some CSS rules that hide this information.
Let us know any news, please.
Have a nice day!
Forum: Plugins
In reply to: [YITH WooCommerce Questions and Answers] How can i change the position?Hello there,
hope you are doing well ??
We have been checking and trying the code provided and it is working correctly, as you can see in this image.
Could you try with a default WordPress theme like TwentyTwenty and check if the code now works, please?
Let us know any news, please.
Have a nice day!
Hello there,
hope you are doing well ??
Seem that you are using the Premium version of the plugin. In this case, you will need to open a ticket from your account in yithemes.com. This forum is only for the free version from www.ads-software.com.
Have a nice day!
Forum: Plugins
In reply to: [YITH WooCommerce Brands Add-On] use yith_wcbr_taxonomy_args filterHello there,
hope you are doing well ??
Have you tried to update permalinks after applying some changes? You need to go to Settings -> Permalinks and save changes.
Let us know any news, please.
Have a nice day!
Hello there,
hope you are doing well ??
To remove the payment email address field from the form, please, add this line of code to the functions.php file of your active theme:
add_filter( 'yith_wcaf_payment_email_required', '__return_false' );
Try it and let us know any news, please.
Have a nice day!
Forum: Plugins
In reply to: [YITH WooCommerce Order & Shipment Tracking] Tracking code field in databaseHello there,
hope you are doing well ??
The tracking code is stored as a meta for the order in the wp_postmeta table using the following name: ywot_tracking_code
Check it and let us know any news, please.
Have a nice day!
Forum: Plugins
In reply to: [YITH WooCommerce Product Gallery & Image Zoom] Zoom image on SHOP pageHello there,
hope you are doing well ??
The plugin will only work and create the zoom effect for the images on the product page, not on the shop page.
If you have any other doubts, please, let me know.
Have a nice day!
Forum: Plugins
In reply to: [YITH WooCommerce Product Gallery & Image Zoom] Product page distortedHello there,
hope you are doing well ??
Could you send us a link of a product page where you have this issue, so we can check what is happening, please?
Let us know any news, please.
Have a nice day!
Hello there.
Perfect. You are welcome!
We’ll set this topic on solved.
If you have any other problem, don’t hesitate to open a new one.
Have a good day.
Forum: Plugins
In reply to: [YITH WooCommerce Affiliates] Work with openpos or woocommerce posHello there,
hope you are doing well ??
Unfortunately, the plugin is not integrated with any POS plugin, we are sorry about that.
Let us know any news, please.
Have a nice day!
Forum: Plugins
In reply to: [YITH WooCommerce Gift Cards] Check for gift card ownershipHello there,
hope you are doing well ??
We will try to check it and implement it for future releases of the plugin.
Have a nice day!