Adithya

Hey there, to clarify, you are currently uploading full-size images and the browser is re-sizing the images as per the needs of the reader when they request the web page and you want to know whether there is an alternate way to go about doing this that doesn’t tax the browser as much?

Hey three, to clarify my knowledge about the problem:

1. You cannot access both your DreamHost and WordPress accounts
2. When you go to URL you sometimes are presented with a file-manager looking page” that looks like this: https://imgur.com/1OtYjFo

Sorry for this, just a little confused about the facts.

I have tried recreating the problem and I have not been given access to any file-manager like page. I have tried recreating this issue on both mobile and desktop browsers. I am investigating the source code now.

The hack could have been for numerous reasons, it would be hart to pinpoint exactly why. I would backup the database and site, take down the WordPress installation, re-install WordPress, and the restore my backups.

I am recommending this only because it doesn’t seem like there is any sensitive information on your site, and this by far probably the easiest solution. Make sure to reset your DreamHost password before you go through with this and pick a different password for your WordPress install.

Here is a good tutorial: https://wiki.dreamhost.com/WordPress

Hey there,

Sorry to here about your site. First and foremost I think that if you haven’t already done this, you should backup your site and your database. You can find instructions to this here:
https://codex.www.ads-software.com/WordPress_Backups#Backing_Up_Your_WordPress_Site.

In addition change the passwords to the accounts associated with your www.ads-software.com installation, and the passwords associated with your hosting provider. I am recommending changing both passwords because I don’t understand which party holds the blame for this error.

To be honest, its hard for me tell what exactly has gone wrong. It would be helpful if you could tell us the URL of the site and how we can recreate the problem. Understanding which site admin software you use might also provide some valuable clues (e.g CPanel, Plesk, vDesk, Ensim).

If for security reasons you don’t want to tell us, screenshots, and a more detailed explanation would help. It would help if you can also confirm whether the problem persits on computers outside your own.

If the reset password link isn’t sending a link to your inbox, check the Spam/Junk folders of your email accounts. If this situation its time sensitive I would recommend re-installing wordpress after backing up your site in order to see whether the problem persists.