Md. Ashikur Rahman

Hello @dragonfly-ca,

Thanks for reaching out. It seems like you’re experiencing a similar issue that has been discussed in this support thread: Error: No route was found matching the URL and request method.

We recommend checking that thread for more details. Additionally, please contact your hosting provider to ensure that the server is not blocking the required requests FluentCRM uses for campaign creation. This is a server-related issue, and your hosting provider will assist you on this matter.

Best Regards,

Thanks for your update, @markninnims. Since you’re using Flywheel, which has worked flawlessly for you in the past, could you share if there was any specific update or change after which you started encountering this issue? That might help us pinpoint the cause.

Please know that our developers are actively investigating this, and we are also in communication with Flywheel regarding any potential server-related factors that might be causing this. As soon as we find the exact cause, we will update you immediately.

In the meantime, I would also suggest opening a support ticket on our official portal, so we can continue working on this directly with you.

Best Regards,

Hello @kutatishh and @markninnims,

Thanks for sharing the details! We’ve noticed that several of our clients are experiencing similar issues with FluentCRM, particularly when updating contacts or creating campaigns. Interestingly, they are all hosted on Flywheel.

Could you please confirm which hosting provider you’re using? This will help us determine if the issue is related to specific hosting configurations.

If you’re using Flywheel or another hosting provider, I recommend reaching out to their support team to check if PUT requests are being blocked by default. FluentCRM relies on PUT requests during both campaign creation and contact updates. It’s possible that your server configuration may need to be adjusted to allow these requests for FluentCRM to function correctly.

Please let us know how it goes and what your hosting provider respond, and we’ll continue looking into this issue. Since this is an investigational matter, it would be best to continue the conversation on our official support portal.

Best Regards,

Hello @tremch1973,

If you have verified that debug mode is not enabled, I recommend trying the patched version of FluentCRM. This version addresses the issue you encountered. You can obtain this build by opening a support ticket through our official support portal, where our team will assist you with the necessary files.

Best Regards,

Hello @cedau38,

I’m pleased to hear that the patched version resolved your issue. Thank you for the update. We’re happy to be of assistance.

Best regards,

Hello @tremch1973 ,

Thank you for your patience. To prevent the error appearing, please disable the debug mode in your wp-config.php file by setting:

define('WP_DEBUG', false);

We have also resolved this issue in the latest build of FluentCRM. To access this build, please open a support ticket through our official support portal, and our team will assist you with the necessary files.

Thank you for your understanding and patience. Please, let us know if you have any further queries.

Hi @fengyintseng,
Thank you for sharing the detailed screenshots and observations. We appreciate the effort you’ve put into documenting the issue.

We’ve reviewed the information you provided, and it’s clear that the problem with the hyperlinks is indeed unusual. Given the details, it’s important to take a closer look at this issue to provide a proper solution.

We’ve noticed that you’ve also opened a support ticket for this matter. Thank you for doing that—it allows us to prioritize and resolve the issue more effectively. We’ll continue our investigation through the support ticket and assist you as much as possible there.

In the meantime, I’ll mark this forum thread as resolved, but please rest assured that we’re actively working on this through the support ticket and we’ll continue to assist you there since this needs more investigation.

Thanks for your understanding and cooperation!

Hello @levskipg and @dinezeazy ,

Thank you both for bringing this to our attention.

@levskipg, I understand that you’re also encountering the same issue with the email editor’s UI in FluentCRM. Our development team has addressed some UI-related issues, shared a build of the FluentCRM free version. If the clearing your site’s cache and browser cache doesn’t resolve this issue, I would recommend trying this build version to see if it resolves the problem on your end.

@dinezeazy, since we haven’t heard back from you, I wanted to follow up and suggest that you also try this build version. It includes fixes that may address the issues you mentioned with editing email templates.

You can download the build version [here]. After updating, please clear your browser cache and perform a hard reload. If the issue persists, I’d appreciate it if you could let me know so we can investigate further.

Thank you both for your cooperation, and I hope this resolves the issue for you.

Best regards,

Dear @amirlin14 ,

Thank you so much for your kind words and wonderful review! We’re thrilled to hear that you are satisfied with both FluentCRM and our service. Our team is dedicated to delivering top-notch support, and it’s gratifying to know that you had a positive experience.

Your feedback will be shared with the entire team, and it will undoubtedly motivate us to continue providing you with the highest level of service.

Hello?@dinezeazy,

I understand you are facing an issue with the FluentCRM email editor. To address the issue with editing email templates in FluentCRM, please, ensure that you are using the latest version of FluentCRM. The email editor related issue has been fixed on the latest version. I would recommend you clear your site’s cache and perform a hard reload of your browser.

If the problem persists after these steps, please check for any plugin conflicts by deactivating all other plugins and see if the issue still occurs. Additionally, check for any specific errors in the browser console. And, provide the following details to help us better understand the issue such as the email editor are you using, the WP version, the PHP version, screenshot of the broken UI.?This information will assist us in recreating and diagnosing the issue on our end.

Additionally, if you need to, you can create a support ticket here where our FluentCRM support specialists will also review the details and get back to you as soon as possible.

Thank you for your cooperation.

Hello @hasanet,

I understand you’re facing an issue with the “Schedule Campaign” feature, where emails are being sent immediately instead of at the scheduled time.

I haven’t been able to replicate this issue on our end, so I can’t forward it to our development team for a fix just yet. Could you please provide more details about your setup, including your WordPress and FluentCRM versions? Also, ensure your server and WordPress time zones are aligned. Additionally, please check if any server-side caching mechanisms or plugins might be interfering with the scheduling functionality.

For further assistance, we recommend creating a ticket on our WPManageNinja Support Portal. This will allow us to assist you more effectively. Once we receive your ticket, one of our support specialists will review it and get back to you as soon as possible.

Thank you for your cooperation.

Hello @billionaireboy,

Thank you so much for taking the time to leave us such a great review. We’re so glad to hear that you’re happy with our customer support and your overall experience with FluentCRM.

I will pass your kind words to the team, and we’ll all be motivated to make sure we continue to provide you with the best possible service.