Ash

Thanks for the quick response (almost never happens here). That would be awesome. I didn’t realize child themes do that but good to know.

Great. Glad you found a workaround. Hopefully they’ll fix it soon.

You have to make sure that the settings for garbage collection is the last thing you modify on that page. Otherwise it gets reset if you save any other section.

Any updates??

Did some more research and it seems the conflict is with including wp-includes/pluggable.php which makes me think the problem is in the other plugin.

Is the dependency on pluggable.php critical?

Did more research. If any other plugin includes wp-includes/pluggable.php then it causes conflict the uploaded images via authorsure no longer works.

This has nothing todo with heartbeat. I apologize for the confusion.

I tried with another Genesis install and the problem wasn’t there (so it’s not Genesis’s fault).
I was able to do more testing and for some reason the ajax calls executes wp_footer() and return it’s content in the json response which results in a malformatted json string. Something triggering that but I am not clear to the cause.

I did more troubleshooting. The problem seems to be in the call to /photocrati_ajax, it seems to return extra text from the wp_footer section defined in Genesis after the json string being returned which causes parse error in JSON.parse(…).

I am still unable to duplicate the issue locally but Firefox Debugger shows it clearly on the production server.

Still troubleshooting.

Unfortunately that is not an option since this is a production website with 1000s of daily visitors. The theme is genesis based.

I am trying to clone the website elsewhere and do what you recommended on another server. Hopefully I can duplicate the issue

Hi Cais,

Yes. I’ve tried that. I’ve uninstalled, deleted, and reinstalled and the error remains.

I am wondering what’s so special about these calls? I even have CDN which I disabled just in case any cross domain references in css/js is causing it. but nothing…

Any updates about v2?

Marcin,

Thanks for answering my questions.

1) That would be helpful. Maybe even a FAQ, not a full tutorial would be necessary.

2) Check https://www.weddingfanatic.com/aberrant-ornaments-custom-made-wedding-mementos/
Click any of the images which will take you to the attachments page.

I enabled both plugins so you can see for yourself that one works and the other doesn’t.

Thanks. I’d rather keep my theme files clean and easily upgradable. Maintenance nightmare as you can understand. Adding it as a feature would be a big plus (as well as post ids of specific posts to exclude while you’re at it).

??

This is what I see in the user profile. There is no such option in the control panel. What am I missing?

https://cl.ly/image/271t06242w3i

https://cl.ly/image/2R1P2w083104

Interesting, maybe I had modified it and added shortcode support but forgot.

My theme uses get_the_content instead of the the_content so it wasn’t working for me.

So I ended up replacing where I had the short code with:

if (function_exists('ts_fab_add_author_box')) echo ts_fab_add_author_box('');