ashwickers

Hello, thank you for clarification.

Cheers

Hello, I just figured out the problem and we are STILL looking for help. We removed Kadence E-mail customizer to see if the problem was with their plugin and it was not.

Our site language is Turkish but me as admin user have set my language to English > This is causing the emails to be not translated in Turkish despite the fact that our site default language is in infact Turkish.

Looking forward to your response.

Hello Ben, sorry to bug you guys again but looks like the problem is still persisting.
Everything looks resolved except the same AST by Zorem not being tranlsated in Kadence. In WooCommerce default emails it is translated. ??

Thank you again.

I would like to add this small piece of information that I figured out:

– If the user language is set to site default (Which is Turkish), the tracking by AST is not translated.
– If the user language is set to Turkish, the tracking by AST is still not translated.

• This reply was modified 4 years, 4 months ago by ashwickers.

Hey Ben,

Thank you so much for that, we recently switched from Shopify so we are still learning WordPress features.

Your post helped a lot, I hate keeping the plugin list crowded! Thanks again.

The issue is finally resolved, in fact it was resolved when I deleted the English WP Admin by khromov, this plugin changes your site default language on your backend, because if I go to Loco Translate and check for languages of my website, the deault is checked as English, it is a weird plugin in that sense.

The tracking information being in English is not related to your plugin, it is related to user language, when I set my user language to Turkish, all of the text and tracking information is in Turkish (Perfect!) and when my user language is in English, the tracking information changes to English.

All looks normal. Thank you so much for this wonderful plugin and excellent support.
Cheers!

Hello Hannah, I deleted the English WP admin by khromov due to lack of support and found another plugin Admin Language Per User by unclego here is the situation now:

Emails sent to admin: English (That is okay since the admin is using English as well)
Emails sent to customers: Turkish except the AST by Zorem is now English which is supposed to be Turkish (On default WooCommerce template it was shown in Turkish)

We use AST to provide tracking to our customers on completed orders. The plugin is completely translated and works fine with woocommerce default template.

Thank you so much

Hello Ben, I was testing and realized when I change my WP admin language to Turkish and send a preview e-mail, it is in Turkish (Works fine here) and the e-mails sent to customers are also in Turkish (Again, works completely fine here.)

There has to be a way where the plugin does not recognizes the admin language as English and rather uses the site language, which is Turkish.

We are using English WP admin by khromov

Thank you

Awesome, very excited. Here is one:

https://apizone.mngkargo.com.tr/en

Cheers!

Done! We are waiting once you add Trackship for Turkey so we can buy it.

Thank you, you guys rock.

Hey Ben, there are several overrides:

woodmart/woocommerce/archive-product.php,
woodmart/woocommerce/cart/cart-item-data.php,
woodmart/woocommerce/cart/cart.php,
woodmart/woocommerce/cart/cross-sells.php,
woodmart/woocommerce/cart/mini-cart.php,
woodmart/woocommerce/checkout/form-checkout.php,
woodmart/woocommerce/checkout/thankyou.php,
woodmart/woocommerce/content-product.php,
woodmart/woocommerce/content-product_cat.php,
woodmart/woocommerce/content-single-product.php,
woodmart/woocommerce/content-widget-product.php,
woodmart/woocommerce/global/breadcrumb.php,
woodmart/woocommerce/global/form-login.php,
woodmart/woocommerce/global/quantity-input.php,
woodmart/woocommerce/loop/add-to-cart.php,
woodmart/woocommerce/loop/loop-end.php,
woodmart/woocommerce/loop/loop-start.php,
woodmart/woocommerce/loop/no-products-found.php,
woodmart/woocommerce/loop/orderby.php,
woodmart/woocommerce/loop/pagination.php,
woodmart/woocommerce/loop/sale-flash.php,
woodmart/woocommerce/myaccount/form-login.php version 3.6.0 is out of date. The core version is 4.1.0,
woodmart/woocommerce/product-searchform.php,
woodmart/woocommerce/single-product/add-to-cart/grouped.php,
woodmart/woocommerce/single-product/add-to-cart/variable.php,
woodmart/woocommerce/single-product/meta.php,
woodmart/woocommerce/single-product/product-image.php,
woodmart/woocommerce/single-product/product-thumbnails.php,
woodmart/woocommerce/single-product/rating.php,
woodmart/woocommerce/single-product/related.php,
woodmart/woocommerce/single-product/sale-flash.php,
woodmart/woocommerce/single-product/tabs/tabs.php,
woodmart/woocommerce/single-product/title.php,
woodmart/woocommerce/single-product/up-sells.php,
woodmart/woocommerce/single-product.php

Here is the link to my translations, I only did very few but important ones such as product, price, quantity:

https://drive.google.com/drive/folders/1HHYwTKQ3CFvekBcnXBfBULs_V6QYDVPq?usp=sharing

Very excited! Keep up the good work.

Hi Ben, both of the e-mails triggered from customizer by admin and the ones through test purchase are received in English. The Advance shipment tracking table by Zorem is also translated into English in both of the emails, which is usually in Turkish when we are using the Woocommerce default e-mail template.

I would like to add that I also added the translated files into all 3 directories offered by Loco translate, Author, Custom and System but nothing worked.

Looking forward to it. I hope our translation problems are also resolved. ??

Edited.

• This reply was modified 4 years, 4 months ago by ashwickers.