M. Asif Hossain

Hello @orange2 ,

It sounds like you’re dealing with a tricky favicon issue in search engine results page.

After reindexing via Google Search Console, it can take some time for changes to propagate. You could try requesting indexing again after changing your site icon to ensure Google picks up the latest version.

Best regards,
Asif Hossain

Hello @sirlouen,

I hope you are doing well.

It seems that WordPress is trying to update a translation file for a language that isn’t available in Elementor. Various factors, such as a misconfiguration or a leftover entry in the translation settings could cause this.

Regarding this issue, you should contact Elementor support. Since this involves a premium product, Elementor’s support might offer more insight if the problem persists. It could be a bug in the update logic that they need to address.

Elementor support: https://elementor.com/support/

Best regards,
Asif Hossain

Hi @shwetashinde31 ,

It looks like I couldn’t find any attached screenshot in your post, as file attachments aren’t supported on the WordPress support forum. To help us better understand the issue with the logos on your Case Study page, please share the screenshot through a different method. You can use services like Imgur, Lightshot, or Snipboard to share your screenshots easily.

Hi @moryaschmid,

It sounds like you’re experiencing an issue with the Yoast Duplicate Post plugin where changes to the duplicate post are affecting the original. For specific assistance with this plugin, I recommend reaching out to Yoast SEO support.

• If you’re using the free version, you can contact support through this link: https://www.ads-software.com/support/plugin/wordpress-seo/
• If you’re using the pro version, please reach out via this link: https://yoast.com/help/

They should be able to provide you with the best guidance on resolving this issue. Good luck!

Hello,

To update the email address where you receive notifications for things like plugin updates, you’ll need to change the admin email in your WordPress settings. Here’s how you can do it:

1. Log in to your WordPress dashboard.
2. Go to Settings > General.
3. Look for the “Administration Email Address” field.
4. Update it with your correct email address.
5. Click Save Changes at the bottom of the page.

After doing this, the notifications should go to your new email address.

Hello @anthonyblay ,

I hope you are doing well.

To add interactive features like quizzes, videos, and games, I suggest starting with WordPress plugins that provide these functionalities. It’s also a good idea to learn about using a child theme to customize your site without affecting the main theme. Let me know if you’d like any further details or help!

I recommend exploring the Learn WordPress platform, where you’ll find helpful tutorials and guides for beginners, URL: https://learn.www.ads-software.com/

Hello @altimac ,

Divi Carousel Lite doesn’t support constant smooth scrolling without pauses, as the basic functionality includes a pause when hovering over the carousel. This is part of how it operates. For more advanced or continuous scrolling, it would require additional adjustments beyond the current setup.

Best regards,
Asif Hossain

Hello @martin77 ,

Thank you for your message.

Currently, the Image Carousel by Divi Torque Lite plugin does not support navigating between images within the lightbox using left and right arrows. The lightbox feature is limited to viewing individual images without carousel-style navigation.

Best regards,
Asif Hossain

Hello @bart58 ,

I hope you are doing well.

Unfortunately, I don’t have access to the same device setup as you, so I can’t replicate the issue exactly. But here’s what I think might be going on:

It seems like the WordPress app on iOS may have a bug or misconfiguration that’s resetting your discussion settings when you duplicate or save posts. Another possibility is that there’s an issue with how the app is interacting with your local WordPress installation on the Raspberry Pi. Additionally, a plugin or theme conflict could be causing this behavior. I suggest checking if your plugins and theme are up to date, or temporarily disabling them to see if that resolves the issue.

Best Regards,
Asif Hossain

Hello @olafcrew ,

You did not mention which version of the Kadence theme you are using.
If you using the free version, please submit this issue by clicking the “Create Topic” button from here: https://www.ads-software.com/support/theme/kadence/
If you using the paid or pro version, open a support ticket from here: https://www.kadencewp.com/premium-support-tickets/

Best regards,
Asif Hossain

Hello @pathiksha ,

Do you mean this plugin? UPI QR Code Payment Gateway for WooCommerce
If “Yes” then please create topic here: https://www.ads-software.com/support/plugin/upi-qr-code-payment-for-woocommerce/
If “No” please share the plugin URL(WordPress repository or plugin website)

This will be the best practice if you reach the plugin support directly regarding that plugin issue.

Best Regards,
Asif Hossain

Hello @mikkidoo ,

1. Make sure your WordPress user account has administrator privileges. You can confirm this by checking the wp_users and wp_usermeta tables in your database.
2. Ensure that the file and folder permissions for your WordPress site are correctly configured. Folders should have permissions set to 755, and files should be set to 644.
3. Temporarily deactivate any security plugins you have installed and see if this allows you to access the plugin page.
4. The .htaccess file can sometimes cause issues. Try renaming it and refresh your site to check if the problem is resolved.

@macmanx You’re welcome! I’m glad the information was helpful. Next time, I’ll make sure to include helpful links like the one you’ve shared if anyone needs detailed instructions. Thanks for the suggestion!

Hello @capoda202 ,

You can assign the rights to install your website to another person by giving them the appropriate user roles and permissions in WordPress. Navigate to your WordPress dashboard, go to the Users section, and select Add New. Create a new user account for the individual, assigning them the Administrator role. This will grant them full access to install, configure, and manage the website.

If they need to handle server-related tasks, you may need to grant access to your hosting account or cPanel, either by creating a separate user or providing temporary access. Additionally, create an FTP/SFTP account through your hosting provider if they need to access your website’s files.

Hello @safety13 ,

Please turn on the WordPress debug mode to get more detailed information of this error.