assertiveminds

Thank you for your help Steven! I have emailed them on their general email. Tried going via their tech support doesn’t recognize my licensing info. Hoping for their response soon.

Hi Steve,

Thank you so much for your insights. I really appreciate you.

If I follow your steps and reinstalled a fresh copy, will I lose my current setup or data?

I will go through your steps.

The bridge development team should fix this like you said. Do you have any direct development contact at Bridge theme or know any one on the forum from Bridge.

I will still go through your steps, though I want to make sure I don’t break my setup and get in even a deeper issue.

Thank you again for your support.

Hi Damiarita,

Thank you for the fix for the iPhone. I updated the new update and it works. I was able to now understand why I was not getting the Inter Phone number on my email during the contact form 7 sign up on my site. It was because I did not have the email settings done right. I did make some changes the now it works.

After reviewing your comments on how to set this up on your plugin page. I used
use this tag: [{your-phone}] as you indicated, and should print something like +12025550109, but it did not. But, when I changed it to mail-tag [intl_tel-818] based on my contact from 7 configuration. It worked.

I tried using the [{your-phone}-cf7it-country-name], but it didn’t work, should print a country name. Then, like before, I tried changing the mail-tag to [intl_tel-818-cf7it-country-name], but didn’t work.

I just wanted to point out the differences and also wanted to share the screen shot. Please let me know if you think if the setting should be corrected to make the mail-tag work like you posted on your plugin information.

Thank you once again for your support. Appreciate it.

Neal

P.S. I can’t send you the screen shot. Hope you can test it on your side. Maybe you can tell how my email setting is from this example of my email message:

——–
From: Sam
Message:
Sam
+9112391389898193720

[{intl_tel-818}-cf7it-country-name]
————

Hi Damiarita.

Thank you for getting back to me. I really appreciate your help and suggestion about resolving my issue. Let me see if I can find a developer who can hep with this issue.

Thank you once again for all of your help.

Hi Damiarita,

Resending my earlier reply. Please response as soon as you get this reply.

Thank you so much for you reply. I always appreciate you to taking the time to look at my issue and reply with a solution.

So, I included the CCS as you indicated and changed the border width and padding area of the mobile number field. However, it looks fine on my MAC, but on my iPhone there seems to be a gray line over the top of the field. I’m not sure if need to change the broader width or padding from the top. Please advice and share new CCS if that can fix this.

Also, how we do we get the country flags line up on the left both for iPhone and MAC?

I’m able to input the number on my MAC, but not on iPhone. You said the fix is still coming in the next release. Do you know when you can expect this release? Is there a way you can provide the unofficial fix to me for my site that I can apply that speed up the process. I can’t go public with this site unless the iPhone issue is fixed.

One last thing, I used a test to add number on the mobile field and submit with a name. Once I get an email from the contact form, I didn’t get number listed in the Message Body.

Here is what I got on my email as an example: I used England flag to add number.

From: test 1 <[your-email]>
Subject: [your-subject]

Message Body:
[your-message]

————————

Thank you as always for your help and support. I look forward to your reply soon.

Neal

Sorry, forgot to add my site for verification. Here…

https://428.027.myftpupload.com

Hi Damiarita,

Thank you so much for you reply. I always appreciate you to taking the time to look at my issue and reply with a solution.

So, I included the CCS as you indicated and changed the border width and padding area of the mobile number field. However, it looks fine on my MAC, but on my iPhone there seems to be a gray line over the top of the field. I’m not sure if need to change the broader width or padding from the top. Please advice and share new CCS if that can fix this.

Also, how we do we get the country flags line up on the left both for iPhone and MAC?

I’m able to input the number on my MAC, but not on iPhone. You said the fix is still coming in the next release. Do you know when you can expect this release? Is there a way you can provide the unofficial fix to me for my site that I can apply that speed up the process. I can’t go public with this site unless the iPhone issue is fixed.

One last thing, I used a test to add number on the mobile field and submit with a name. Once I get an email from the contact form, I didn’t get number listed in the Message Body.

Here is what I got on my email as an example: I used England flag to add number.

From: test 1 <[your-email]>
Subject: [your-subject]

Message Body:
[your-message]

————————

Thank you as always for your help and support. I look forward to your reply soon.

Neal

Hi Damiarita,

Thank you so much for your reply. I appreciate you.

I don’t understand about the selector. I don’t know how to change them directly. You made changes from and to. Is this the CCS change that I should add to my CCS on my site? Will this align the country flag on the left for the field?

Were you able to fix the iPhone issue?

Thank you so much for your support. I look forward to your quick reply.

Neal

Hi Damiarita,

Are you still working on this plugin? It’s been a while since you have responded. I would really appreciate if you let me know if you can support us on our questions related to your plugin or not.

So far, what’s holding us back are these problems with your plugin:

1. On a PC (I’m using mac), the listing of the country flags are not displaying on a straight vertical line to the left.

2. (This is happening only on the iPhones) – I can select the country, but it does not allow me to enter the number. I tried this on different iPhones and has the same problem. With Samsung mobile phones, this is not a problem.

Could you please, please, help us with this two questions. I really need to get this working or have to change the layout for our header to add another field for the number.

Thank you so much. Please get back to me A.S.A.P.

Hi Damiartia,

How do I make the listing of the country code display on a straight line? Right now, it doesn’t display in a straight vertical line to the left.

Please help on this.

Here is my site, please take a look on the contact form on the header area of the home page.

https://428.027.myftpupload.com/

Thank you so much for your support.

Hi Damiarita,

Could you please review my last request/response and share your insights or a way to fix the problems? I would like to get the site up and launch once we fix these problems.

Thank you so much of your support.

Hi Damiarita,

Thank you so much for your reply to my earlier questions. I really appreciate your response. I didn’t know you had reply to my query until today. I kept looking under my email. I’m still working on the website.

Here is my site, please take a look on the contact form. https://428.027.myftpupload.com

Problems that I reported earlier:
———————————-

Prob #1, The “Your Mobile Number” box is not displaying in the same proportional in size as the other boxes.

2. When I use the site on my mobile phone, the I would see the country code, but it does not allow me to enter the number.

Current Update:
—————

Prob #1 is slightly fixed, but still not all the fields (Your mobile, Your name) are totally proportional.

I added the following CCS as you have it in the link you provided.

.intl-tel-input {
width: 100%;
}

.wpcf7 input[type=”text”], .wpcf7 input[type=”email”], .wpcf7 input[type=”tel”], .wpcf7 textarea{
width: 100%;
padding: 8px;
border: 1px solid #ccc;
border-radius: 3px;
-webkit-box-sizing: border-box;
-moz-box-sizing: border-box;
box-sizing: border-box
}

Prob #2 & the Update:

I again verified the site and the Intl Contact Form on my iPhone, and seeing the list of the country code, but I can’t enter the number. (please check this issue again on your side on your mobile)

Please let me know how I can resolve these problems.

Your help and support is highly appreciated.

Thank you so much.

Please reply my questions by email. Thank you.