astonward89

Hi – having the same issues but with 107 pages on cpg.golf – “Error in required structured data element”. For example – https://cpg.golf/news/2020-ryder-cup-pga-member-ticketing-process-announced/?amp_markup=1

I am using the plugin as suggested and have made no custom modifications etc.

• This reply was modified 4 years, 5 months ago by astonward89.

Hi, we are using the official plugin and I came to this forum directly from the plugin page. Perhaps as I had deactivated it because it was not working it was not showing. This has now been reactivated.

Solved it myself – when you add a new style (i.e. you do not use ‘default’) then this must be changed in the advanced settings section of the plugin page in the WP dashboard.

Key thing here being that it doesn’t say this anywhere…

Hi Bradford – our developer took a more in-depth look and managed to get it working (some of the time at least):

it appears there is a conflict with iThemes security when “Enable HackRepair.com’s blacklist feature” is enabled. This bans certain IPs and domains that are know to be dodgy.

We are now able to publish some posts but not all – with some posts that won’t go we get the same error as before about the attachment, with one we got ‘INVALID_DOCUMENT’ and with one we even got one saying the attachment was the ‘article.json’ attachment was empty.

Hopefully as the plugin gets updated these things will iron out but hope the above info is of use.

Hi yes sorry you are correct – that file was given to me by our developer so it is for the latest post on our site. However we still got a similar error shown below for that post when I published it earlier and also when trying to manually publish it from within the Apple News plugin list of posts. The attachment stated in the below error is one of the images within the body of the post.

There has been an error with the API. Please make sure your API settings are correct and try again: The attachment flatstickacademy.jpg could not be included in the request because it was empty.

Our developer just confirmed that both PHP functions are enabled.

Thanks

Hi Bradford – JSON file is available to download at https://www.pgae.com/wp-content/uploads/article-14944.json_.zip for you. Our web developers are checking on the PHP config so don’t know about that just yet but perhaps this can help?

Thank you