asuk

@codekraft your feedback has helped us resolve this, thanks.

The Proto theme developers have acknowledge the issue and will be updating the JS file located at: /wp-content/themes/porto/js/theme.js and will be removing/updating the following lines: 6205 through to 6214.

Thank you for your input, it helped us resolve this much faster.
Appreciated.

Have a great weekend.

Hi @codekraft

Appreciated again for your feedback, I have already raised this with their team and they are investigating and resolving the issue in a future update if found to be the problem.

Thanks again.
#Legend.

Hi @codekraft

Thanks for taking a look, we have needed to remove the required flags for now on the forms to avoid enquiries not getting through as a result of this issue.

I have since narrowed this down to the core theme we are using (Porto Theme) and not the child theme as the CF7 works with Twenty Twenty One theme but not the core theme or child theme, so I suspect when I dig through the recent change logs for Porto I will find the root cause and suspect caching is the reason I have missed this up until now.

If you wish to see the scenario as I see it, I have a form with the required * flags still set here:

https://www.amayauk.com/kornit-atlas-lp/

Thanks again for taking the time to take a look and if you see anything I may have missed please do share.

Thanks.

I have since tried fully disabling the most likely plugins that may be conflicting such as:

– reCaptureV3 temporarily disabled
– All optimisation plugins
– facebook tracking plugin
– Cookie management plugin
– flushed the CDN cache
– flushed the WP cache

But the same scenario persists????

• This reply was modified 3 years, 5 months ago by asuk.