Anthony @ Cloudinary

Hi,
Please email that system report to [email protected]

Regards,

Hi,

Thank you for the update. In order to further investigate the issue you’re experiencing, may I ask you to please share a system report from the plugin as explained in this?help centre article?

Thank you,

@zahnd Thank you for the kind words and we are glad that you have found Cloudinary to be the solution to image transformations. If in any case that you need technical help, please do not hesitate to reach out to our Developer Support: https://support.cloudinary.com/hc/en-us/requests/new

Hi @jose3905,
There’s no option at this time to selectively choose which folder to sync to Cloudinary. By default, Cloudinary plug-in will sync your WordPress Media Library. However, the option to Manually sync exists. Go to the Media Library Sync Settings: Cloudinary > General Settings > Sync Method and choose Manual Sync. However, this comes at a cost of manually going to the WP Media Library, hovering over the unsynced media asset, and choose “Sync to Cloudinary”.

I hope this helps.

Anthony

Hi Echodev,

Thank you for reaching out! Generally speaking, our latest Cloudinary WordPress Plug-in should be compatible with WordPress version 4.7 or higher and we have tested up to 6.0.1. In order to further troubleshoot, I may have to ask for details on your environment/account if you need further assistance, if so then please proceed in opening an support ticket to us at https://support.cloudinary.com/hc/en-us/requests/new

Regards,
Anthony

Hi Packjallo!

Thanks for reaching out! Kindly share some code snippets of how you have implemented a “rewrite” on Cloudinary image URL output and the hooks that you have employed in doing so. This will give us further insights and may help you find a solution.

Regards,
Anthony

Thank you for the kind words! We do appreciate any feedback and we will continue improving our WordPress plugin!

Hi Jcandsv,

The new token in the query string is a way for Cloudinary to identify usage of our WordPress plugin so that we can better identify issues that may be reported by our plugin users. This will not affect or any functionality that’s available through the plugin such as delivering images and videos.

Please let us know if you are running into specific problems.

Regards
Anthony