athomewrebecka

athomewithrebecka.com

Currently using Genesis with Genesis Child Theme Innovative8

Ok, will look into a tech hire. ty

I was able finally to login into my account however, I can’t access the dashboard because it says I don’t have a blog! UGH!

I need a technical person to help me to access my dashboard and move the domain name to HostGator. I have a wp.org site athomewithrebecka.com, so not sure how that effects the cancellation of wpfree account?

Thanks James!

Yes, I have a self hosted install of WordPress.

Thanks for the info. and rapid response!! I’ll download the 1.3.4 version asap and let you know how it works out.

Me too!

Very frustrating the past few days. I can no longer access the function of Delete or Resize which used to be present when photos are left clicked, (2 red buttons on photo) after downloading the new update. I have to go through several steps to accomplish what used to be take only one click. All pics are located in the left column with no realtime preview in Admin mode. Please reply so we can fix the problem.

Thank you

Rebecka
athomewithrebecka.com

Thank you

I am self hosted by WP

Thank you! I think I’ve got it all under control! New accounts with Hostgator, optimizations completed etc. Hopefully, this is the end of the whitelist!

I have been granted limited access to my sites dashboard after being whitelisted however, i don’t have a clue how to find my php.Myadmin to make the necessary changes. I have sent backup of my site files to email. Any suggestions?

I wanted to add that I don’t think the program is necessarily bad I just don’t like that I didn’t know about it before it was added to my site

Yes, all host gator sites are affected. I spent a great deal of time on the forum and many people are unhappy about the problem and the lock is creating a number of issues. HostGator is aware but I’m not sure what their stand on the issue.

I am paying web developer to design my site and she was unable to make changes due to the sitelock. Even as admin she could not change the theme. I’m going to see if she has better luck now that the lock is off my site.

I’ve pasted the delete instructions given to me by Attracta below. However, if you don’t know to contact them directly you’d be stuck. Feel free to share the info with whom ever.

Thanks again for your prompt attention!
Rebecka Evans
https://athomewithrebecka.com/

Rebecka,

If you need the SiteLock app disabled immediately, you will need to delete the .fastinclude file from the ‘web root’ (document root) of your website.

To delete this file:

1. Log into your cPanel account
2. Navigate to ‘File Manager’
3. Choose the ‘Web Root (public_html/www)’ option and ensure ‘Show Hidden Files (dotfiles)’ is ticked.
4. Click Go
5. Select the public_html folder on the left
6. Select the file named ‘.fastinclude’ and click Delete

After deleting this file, the app will be removed instantly. Please let me know if you have any questions about the above and I would be happy to assist you.

Attracta Customer Support
https://support.attracta.com/

At first I thought it was a plugin but after an hour of research found it is an unsolicited program from Attracta via HostGator SEO program. I’ve talked to the Attracta and hope to have the problem resolved. It’s horrible that I didn’t know it was automatically introduced to my site without my approval when I activated the SEO program. Thanks for your prompt response.

I’ve had the same problem for about three days now. I was able to add a recipe to my previous post but now nothing. After saving the recipe the message tells me to go to the post section and use the GetMeCooking button to insert the recipe. There is no button. I’ve deactivated and reactivated all my plugins and still no fix. I’m new to wp.org so not very good at all the codes, help!