Atousa Najafi

Hi @rgontech,

We have no ETA for when this bug will be fixed, but you’ll be notified when there are any updates

There is a workaround for the issue, and that is to deactivate the Stripe webhooks if you have the Stripe webhooks activated.?

Best,

Atousa

Hi @shawfactor,

For me to understand and learn more about your setup, could you provide the following version of the following?

1. PHP
2. WordPress
3. The Events Calendar
4. Theme and Version

Also,?It would be good to test for conflicts. Could you follow the following steps?

1. Deactivate all other plugins except for The Events Calendar Plugins.
2. Switching to the Default theme.

Please read the Testing for Conflicts article before doing anything. 

To be safe, we’d recommend conducting tests and updates on a Staging Server. Also, please keep a working backup of your website.

Best,

Atousa

Hi @mosteckejezero,

I checked your site and noticed that the CSS related to the icon doesn’t load on this page, can you go to Appearances → Customize → Additional CSS and insert this Custom CSS there:

.post-type-archive-tribe_events i.eicon-menu-bar:before {
    content: "\e816";
    font-family: eicons;
    font-weight: 400;
    font-style: normal;
    font-variant: normal;
    line-height: 1;
    text-rendering: auto;
    -webkit-font-smoothing: antialiased;
}

Best,

Atousa

Hi @sejimo,

Could you share the direct URL to the page you’re having issues with? Please do not share any credentials, this is for us to follow the WordPress Forum Guidelines.

Best,

Atousa

Hi @mosteckejezero,

According to your description, it might be a caching issue. I’d recommend configuring LitSpeed Cache according to this article: https://theeventscalendar.com/knowledgebase/litespeed-cache/

Next, clear the cache and test again.

Also, it would be good to test for conflicts. Could you follow the following steps?

1. Deactivate all other plugins except for The Events Calendar Plugins.
2. Switching to the Default theme.

Please read the Testing for Conflicts article before doing anything.?
To be safe, we’d recommend conducting tests and updates on a Staging Server. Also, please keep a working backup of your website.

Best,

Atousa

Hi @valquey,

I’d recommend doing a Custom CSS. Go to Appearances → Customize → Additional CSS and insert this Custom CSS here:

/*******************Widget*************/
.tribe-compatibility-container {
    background-color: rgba(0,0,0,.03);
    margin-bottom: 30px;
    overflow: hidden;
    padding: 30px 20px;
}

h2.tribe-events-widget-events-list__header-title:after {
    background-color: #c6c441;
    content: "";
    height: 2px;
    margin-left: 15px;
    position: absolute;
    top: 50%;
    width: 100%;
}

h2.tribe-events-widget-events-list__header-title {
    position: relative;
    display: inline-block;
    font-size: 18px;
    font-weight: 700;
    overflow: hidden;
    position: relative;
    width: 100%;
}
/**************Description************/
.tribe-events-calendar-list__event-description.tribe-common-b2.tribe-common-a11y-hidden {
    display: block !important;
    visibility: visible;
}

For adding the Read More link, try the following snippet and add it to your child theme’s functions.php file:

add_action( 
'tribe_template_after_include:events/v2/list/event/description', 
function ( $file, $name, $template ) { 
echo "<a href=" . tribe_get_event_link() . " class='custom-btn'>Read More</a>"; 
}, 
10, 
3 
 );

Best,

Atousa

Hi @lara2308,

I couldn’t replicate the issue with The Events Calendar 6.2.0.1, please update to the latest version and check again.

If the issue persists after updating, it would be good to test for conflicts. Could you follow the following steps?

1. Deactivate all other plugins except for The Events Calendar Plugins.
2. Switching to the Default theme.

Please read the Testing for Conflicts article before doing anything. 

To be safe, we’d recommend conducting tests and updates on a Staging Server. Also, please keep a working backup of your website.

Best,

Atousa

Hi @redkite,

Try different Events templates under Events > Settings > Display.

Check out this article: https://theeventscalendar.com/knowledgebase/settings-overview-the-events-calendar-and-events-calendar-pro/#display

If it doesn’t help, I suspect there’s a conflict that’s causing the issue here. It would be good to test for conflicts. Could you follow the following steps?

1. Deactivate all other plugins except for The Events Calendar Plugins.
2. Switching to the Default theme.

Please read the Testing for Conflicts article before doing anything. 

To be safe, we’d recommend conducting tests and updates on a Staging Server. Also, please keep a working backup of your website.

Hi @kamalpreet11,

Thank you for opening a new ticket, one of my colleagues will answer your question.

I’ll mark this ticked as resolved.

Thanks

Atousa

Hi @kamalpreet11,

Since you have an active license and for us to help you better, please open a Support Ticket on our Help Desk. Also, for us to follow WordPress Forum Guidelines regarding premium users.  

One of my colleagues will be with you shortly. We look forward to helping you out with this one. 

Best,

Atousa

Hi @z3al0us,

For me to understand and learn more about your setup, could you provide the following version of the following?

1. PHP
2. WordPress
3. The Events Calendar
4. Theme and Version

Could you share the direct URL to the page you’re having issues with? Please do not share any credentials, this is for us to follow the WordPress Forum Guidelines.

Also, it would be good to test for conflicts. Could you follow the following steps?

1. Deactivate all other plugins except for The Events Calendar Plugins.
2. Switching to the Default theme.

Please read the Testing for Conflicts article before doing anything. 

To be safe, we’d recommend conducting tests and updates on a Staging Server. Also, please keep a working backup of your website.

Best,

Atousa

Hi @jhuffman,

For me to understand and learn more about your setup, could you provide the following version of the following?

1. PHP
2. WordPress
3. The Events Calendar
4. Theme and Version
5. The critical error that you get

Could you share the direct URL to the page you’re having issues with? Please do not share any credentials, this is for us to follow the WordPress Forum Guidelines.

Meanwhile, it would be good to test for conflicts. Could you follow the following steps?

1. Deactivate all other plugins except for The Events Calendar Plugins.
2. Switching to the Default theme.

Please read the Testing for Conflicts article before doing anything. 

To be safe, we’d recommend conducting tests and updates on a Staging Server. Also, please keep a working backup of your website.

Best,

Atousa

Hi @turnerswp,

I’ve already answered this question on your other thread here: https://www.ads-software.com/support/topic/events-calendar-41/#post-17009476

Please try the code and it should resolve the issue.

Hi @turnerswp,

The style is being added by your theme, to override go to Appearances → Customize → Additional CSS and insert this Custom CSS there:

dt.tribe-events-start-date-label:before,
dt.tribe-events-start-time-label:before,
dt.tribe-events-event-categories-label:before{
content: none;
}

Best,

Atousa

Hi @astima,

I checked your site and the calendar was working fine, see: https://share.getcloudapp.com/5zuO0eoQ

It might be a caching issue on your end, so clear the cache from your browser and test again.

Best,

Atousa