austinentre

Thank you @nrherron, that did the trick.

Visual Editor was disabled and re-enabling it does allow me to edit access plans again.

I really appreciate you helping me out with this. I don’t know how long it would have taken for me to figure that one out on my own. I probably would have given up in frustration way before I discovered that.

Thank you very much Natalie, you really saved me from a standstill with the site.

Hello Natalie,

Thanks for the reply, I apologize that I am late to respond. That’s a great suggestion, I have turned off Lifter LMS Custom Template to see if that solved the problem and it did not, unfortunately. I have taken all the plugins off and tried LifterLMS by itself. For whatever reason the access plans are just not loading for me. I thought it may be easier to share a few video shares of what it looks like from my end.

—

With Plugins but Custom Template LifterLMS disabled:
With the access plan error I receive and a page refresh.

Full start to finish refresh showing loading error.

Query Monitor
Queries for the membership page using Query Monitor.

Chrome:
Screenshot of the Chrome console showing no errors.

—

I have also tried logging in with Safari and Opera web browsers. The problem still persists on other browsers.

I followed the process as I understood it. Let me know if there are additional steps or steps I may have missed which will assist you in determining the issue. I can happily get you more information, screenshots or videos if you let me know what you need.

I appreciate you helping me with this Natalie.