avazquez1

@blade

Good call. Facebook does have their own debugging as well.

Hi,

Is it possible for you to paste the code that’s giving you the issue here?

Looks like there may just be a typo in the code that’s causing the error.

Thanks!

Hi,

My gut instinct is that Facebook should be picking up the featured image for any posts that you’re posting a link to.

Have a look at this: https://www.ads-software.com/plugins/facebook-thumb-fixer/

In my experience Facebook can be a bit wonky when it comes to images.

Hope this helps!

I did take a look around and it seems as if the theme that you’re using does provide it’s own support. In looking at everything on your page it isn’t clear why that behavior is occurring. At least none that I can see. When you’re configuring the pop up itself what options are presented to you?

You’re very welcome. Have a good one!

Hi,

Off the top of my head I would try to download a fresh install of WordPress and use the sample wp-config.php file to create a new one and upload that to your site via FTP and then try to login. At least, that’s my gut intuition on it.

Check this out: https://codex.www.ads-software.com/Editing_wp-config.php

Also, have a look at this: https://www.ads-software.com/support/topic/i-deleted-wp-configphp?replies=4

I hope that helps.

I apologize for the confusion.

What I’m understanding is that you have one type of login form that you’re using. One is the standard one when you’re logging into your WordPress admin console and the other looks to be a signup form for your subscribers? Is that correct?

Where are you pulling that array in from?

Hi,

The link isn’t in the post. Mind sending the link once more? Thanks.

Hi,

How are you creating the popup menu? Is it a plugin? Are you embedding the login page in the popup? Kindly provide more details.

Hi,

I believe it is something you can edit direct from within the admin area of your site.

Have a look at the following:

https://codex.www.ads-software.com/Plugins_Editor_Screen

Your theme should have a JS folder. In that folder there is a header folder. I was able to find the following:

/!function($) {
$(“#masthead”).backstretch($(“#masthead .screen-reader-text”).data(“backstretch”)),
$(“#masthead”).data(“height”, $(“#masthead”).outerHeight()),
$(window).scroll(function() {
if ($(window).width() > 800) {
var position = window.scrollY
, bottom = window.innerHeight – document.getElementById(“colophon”).offsetHeight
, height = $(“#masthead”).data(“height”)
, content = $(“#content”).offset().top
, footer = $(“#colophon”).offset().top – position;
position > 0 && content > position && footer > bottom ? height > position ? ($(“#masthead”).css({
height: height – position + “px”,
overflow: “hidden”
}),
$(“.site-branding”).css({
opacity: 1 – position / height * 2
})) : $(“#masthead”).css({
height: “0px”
}) : 0 >= position && ($(“#masthead”).css({
height: height
}),
$(“.site-branding”).css({
opacity: 1
}))
} else
$(“#masthead”).css({
height: height + “px”
}),
$(“.site-branding”).css({
opacity: 1
})
})
}(jQuery);/

Seems to me the function you’re looking at is controlled by jQuery. Please be advised that this isn’t an area I’m 100% familiar with. However, I think this might be a good starting point to at least have a look at. I’m not sure how familiar you are with jQuery, but I hope this at least points you in the right direction.

Hi,

Without knowing too many details, I suspect that your template is mobile responsive which would cause behavior like that. What theme are you using? Also, what is the link to your site?

Hi,

I know this is preliminary but have you tried to access this in other browsers?

Have you made any recent changes to your site?

Hi!

Pumped that this worked for you. Would you mind flagging this thread as resolved? Thanks!

Hi,

I’m sorry to hear about the circumstance. It can be totally frustrating to have a mystery problem like this. Take a look at this page: https://codex.www.ads-software.com/Login_Trouble

It provides some useful places to start with login issues like this one.

My hunch?

This might be a good place to start:

New Login File
Sometimes the wp-login.php file may have been corrupted or uploaded incorrectly.

Delete wp-login.php off of your server and upload a new copy from a fresh WordPress download. Remember, overwriting file via FTP can lead to incomplete transfers.
Edit wp-login.php as follows:
Go to the case retrievepassword section, found under this comment:
// redefining user_login ensures we return the right case in the email
Replace:
$user_login = $user_data[“user_login”];
With:
$user_login = $user_data->user_login;