averta support

Hi,

Thank you for choosing Master Slider and sorry for the delay in replying.

Could you please provide me with the link of your slider?

Looking forward to hearing from you.

Best,

Hi,

Thank you for choosing Master Slider and sorry for the delay in replying.

Has the problem been solved?

Your slider works fine on your home page.

Please let me know.

Best,

Hi,

Thank you for choosing Master Slider.

Go to your slider and select each slide, then go to Misc tab and delete Background image title:
https://support.averta.net/en/wp-content/uploads/Background_Image_Title.jpg

If you need any further information, please let me know.

Best,

Hi,

Thank you for choosing Master Slider.

We will consider it in our upcoming updates.

Thanks for your suggestion.

Best,

Hi,

Thank you for choosing Master Slider.

Please visit our support center and create a new ticket there.

Free Support Forum (WordPress) :
https://support.averta.net/en/item/master-slider-wordpress-free

Pro Support Forum (WordPress) :
https://support.averta.net/envato/support/item/master-slider-wordpress-plugin

Registration :
https://support.averta.net/envato/registration

Best,

Hi,

Thank you for choosing Master Slider.

It cannot be done like that, because we don’t have an option for doing that. However, you can start with another template such as Staff Carousel. Then add a lightbox to your slider. It will somehow be like what you want.
Please check out this ticket to know how to use Lightbox:
https://support.averta.net/en/ticket/lightbox-configuration-urgent/#post-78068

If you need any further information, please let me know.

Best,

Hi,

Thank you for choosing Master Slider and sorry for the delay in replying.

Please check out this ticket:
https://support.averta.net/en/ticket/how-to-use-deep-link-with-relative-addresses/

If you need any further information, please let me know.

Best,

Hi,

Thank you for choosing Master Slider.

Please check out this documentation:
https://docs.averta.net/display/mswpdoc/Master+Slider+Responsive+Guideline

If you need any further information, please let me know.

Best,

Hi,

Thank you for choosing Master Slider and sorry for the delay in replying.

It would be great if you could explain more about what you want in English.

As I understand, you don’t want your slider to have loop navigation.
To disable it, go to Master Slider > Slider Settings > Navigation section. Check out the below screenshot:
https://support.averta.net/en/wp-content/uploads/loop.png

If you need any further information, please let me know.

Have a great weekend.

Best,

Hi,

Thank you for choosing Master Slider.

Yes, you are right and we know it is important. Unfortunately, Master Slider is no accessible yet, but we are planning to do some tasks for accessibility ??
I cannot estimate an exact time for our next major update, but we have it on our to do list.

Feel free to get in touch in case you need anything else.

Have a great weekend.

Best,

Hi,

Thank you for choosing Master Slider.

This option is not available on our current version.

If you need any further information, please let me know.

Have a great weekend.

Best,

Hi Tee,

I guess your debug is enabled. Disable it on wp-config.php like the below:

define('WP_DEBUG', false);
define( 'WP_DEBUG_LOG', false);
define( 'WP_DEBUG_DISPLAY', false );

Feel free to get in touch in case you need anything else.

Have a great weekend.

Best,

Hi,

Just select the text layer you want, and go to Transition tab:

https://support.averta.net/en/wp-content/uploads/unknown-3.png

Feel free to get in touch in case you need anything else.

Best,

Hi,

Thank you for choosing Master Slider and sorry for the delay in replying.

It would be great if you could visit our support center and create a new ticket there. Otherwise, please provide me with the link of your website.

Free Support Forum (WordPress) :
https://support.averta.net/en/item/master-slider-wordpress-free

Pro Support Forum (WordPress) :
https://support.averta.net/envato/support/item/master-slider-wordpress-plugin

Registration :
https://support.averta.net/envato/registration

Our support staff are available there to provide you with the best possible assistance as soon as possible.

Best,

Hi,

Thank you for choosing Master Slider.

Please update your plugin to the latest version. It will be resolved.
Sometimes you will get some warnings after update in WordPress. Just ignore them.

If you need any further information, please let me know.

Best,