averta support
Forum Replies Created
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Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] No APIs foundHi,
Thank you for choosing Master Slider.
Here are some APIs related to Master Slider:
https://docs.averta.net/display/mswpdoc/Slider+APIs+and+CallbacksBut what you want, it is not possible with Master Slider.
We will consider to add it on our next major update, however, I cannot estimate the time.If you need any further information, please let me know.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Webp Image in slideHi,
Thank you for choosing Master Slider.
No it is not possible in the current version. We will consider to add it in our next major update. (we cannot estimate the time, because there are some huge differences between the current version and that version)
If you need any further information, please let me know.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Conflict with Scroll to TopHi,
Thank you for choosing Master Slider.
If it’s possible, please set up a sample page with your slider included and also your script. We need to check this in action.
If there is anything we can do to resolve the issue, we will let you know but please keep in mind that currently, it’s not possible for us to adjust the JS functionality of the Master Slider based on the custom snippets or third-party plugins.
Feel free to get in touch in case you need anything else.
Best,
Hi again,
No it is not possible to do that.
Deeplink is relative and you can add a unique URL to each slide.If you need any further information, please let me know.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Text layers not appearingHi,
Thank you for choosing Master Slider.
I didn’t find Master Slider on your link.
But based on what you said, I guess there was JS error or it is related to Jetpack’s lazy loading.
It would be great if you could provide me with a link.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Add title to slideHi Seema,
Thank you for choosing Master Slider.
Could you please explain what do you mean by title? If you mean the text on the slide, you can use text layer for adding text to your slides.
But if you mean image title, please check out the below screenshot.
https://support.averta.net/en/wp-content/uploads/image-title.pngIf you need any further information, please let me know.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Problems on MobileHi Elaine,
Thank you for choosing Master Slider.
You can hide thumbnails with this option:
https://support.averta.net/en/wp-content/uploads/Hide_thumbnail.jpgTo set that option, go to Master Slider > Slider Controls and select on Thumblist/Tabs button.
If you need any further information, please let me know.
Best,
Hi there,
Thank you for choosing Master Slider.
It seems it has been resolved. Do you still have a problem?
Let me know.
Best,
Hi again,
Sure, we will do that.
Have a great weekend.
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Slider does not appearHi,
Thank you for choosing Master Slider and sorry for the delay in replying.
It would be great if you could visit our support center and create a new ticket there. Otherwise, please provide me with the link of your website.
Free Support Forum (WordPress) :
https://support.averta.net/en/item/master-slider-wordpress-freePro Support Forum (WordPress) :
https://support.averta.net/envato/support/item/master-slider-wordpress-pluginRegistration :
https://support.averta.net/envato/registrationOur support staff are available there to provide you with the best possible assistance as soon as possible.
Have a great weekend.
Best,
Hi,
Thank you for choosing Master Slider.
Please update Master Slider to the latest version (3.2.14)
If you need any further information, please let me know.
Best,
Hi Daniel,
Thank you for choosing Master Slider.
Please go to Master Slider > Slider Controls and click on Slide Info to see its options, and clear this one:
https://support.averta.net/en/wp-content/uploads/Hide_slide_info-1.jpgLet me know the result.
Have a great weekend.
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Error after updateHi @jasoncarle,
Thank you for your solution.
Those who were not able to update the plugin, can use this function.
Best,
Hi @jasoncarle,
Thank you for your solution.
Those who were not able to update the plugin, can use this function.
Best,