averta support
Forum Replies Created
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Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Problem with capabilityHi,
Thank you for choosing Master Slider.
There is a conflict between the functionalities and unfortunately, we cannot add solution to each 3rd party plugin.
You can disable that plugin while you are adding slides.If you need any further information, please let me know.
Have a great weekend.
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Sliders saving issueHi,
Thank you for choosing Master Slider.
Please visit our support center and create a new ticket there.
Free Support Forum (WordPress) :
https://support.averta.net/en/item/master-slider-wordpress-freePro Support Forum (WordPress) :
https://support.averta.net/envato/support/item/master-slider-wordpress-pluginRegistration :
https://support.averta.net/envato/registrationHave a great weekend.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Error after updateHi,
Thank you for choosing Master Slider.
Please update Master Slider to the latest version (3.2.14)
If you need any further information, please let me know.
Have a great weekend.
Hi,
Thank you for choosing Master Slider.
Please update Master Slider to the latest version (3.2.14)
If you need any further information, please let me know.
Have a great weekend.
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Insert button with embedded codeHi Andrea,
Thank you for choosing Master Slider.
If you can have the shortcode, it is possible to add it to slide info text editor, or add it as a text layer if you are using the pro version.
Please feel free to get in touch in case you need anything else.
Have a great weekend.
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Mousewheel NavigationHi,
Thank you for choosing Master Slider.
Yes, we have this option on Master Slider.
If you need any further information, please let me know.
Have a great weekend.
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] master slider security problemHi,
I will report it to our dev team, however, your links are not related to our plugins.
If you need any further information, please let me know.
Hi,
Thank you for choosing Master Slider.
Please make sure you have updated Master Slider to the latest version.
If you need any further information, please let me know.
Have a great weekend.
Hi,
Thank you for choosing Master Slider.
Please make sure you have updated Master Slider to the latest version.
If you need any further information, please let me know.
Have a great weekend.
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] master slider security problemHi,
Thank you for choosing Master Slider.
We don’t have any report on security of Master Slider.
Could you please provide us with more details, or a screenshot? So we can check it out.Looking forward to hearing from you.
Have a great weekend.
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Specify font slide descriptionHi,
Thank you for choosing Master Slider.
If you mean Slide Info, please go to Slider Settings -> Slider custom styles and there you can add the styles you want like the below example:
.ms-slide-info .ms-info{ font-family: tahoma; }If you need any further information, please let me know.
Have a great weekend.
Hi Mark,
Deeplink is only available on our pro version.
Check out the below link:
https://www.masterslider.com/pricing/The license is lifetime and you only pay once for future updates.
Please make sure for WordPress, you will need WordPress Pro Edition.Have a great weekend.
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] Slide flow and transitionHi,
Thank you for choosing Master Slider.
I guess there is a conflict between Master Slider and your theme.?
You can select a default WordPress theme and check out again. It’s possible that your theme is causing an issue.
If the problem persists, please visit our support center and create a new ticket. Our support staff are there to give you the best possible assistance:
Free Support Forum (WordPress) :
https://support.averta.net/en/item/master-slider-wordpress-freePro Support Forum (WordPress) :
https://support.averta.net/envato/support/item/master-slider-wordpress-pluginRegistration :
https://support.averta.net/envato/registrationPlease let me know the result.
Best,
Forum: Plugins
In reply to: [Master Slider - Responsive Touch Slider] TestimonialsHi Tom,
Thank you for choosing Master Slider.
Please check out this documentation:
https://docs.averta.net/display/mswpdoc/Master+Slider+Responsive+GuidelineIf you need any further information, please let me know.
Best,
Hi Mark,
Thank you for choosing Master Slider.
You can use deeplink. Please check out this ticket:
https://support.averta.net/en/ticket/how-to-use-deep-link-with-relative-addresses/If you need any further information, please let me know.
Best,