Avi

Hello @thedyke

Our team had a look at your request, and I’d like to inform you that we are using jQuery for various functionalities such as animating toggles and menu containers, opening and closing submenus, disabling background scroll, automatically closing other submenus when one is clicked, adding and removing classes from menu item containers and toggles, and enabling keyboard navigation. Therefore, removing jQuery is not possible at the moment.

However, we are considering ways to improve our product to make it more efficient with time. I really appreciate the effort you took to share your suggestion, and we’d really be happy to receive some amazing feedback from you about making Responsive Menu better.

I’m marking this ticket as resolved at the moment, however, please be informed that we are always here to help you if you have any queries or suggestions.

Regards,

Avi

• This reply was modified 6 months, 1 week ago by Avi.

Hi @giuliagasp

Thank you for bringing it to our attention. This is an unusual occurrence, but I am confident that my team will be able to determine the cause.

Thank you for sharing the screen recording; it helped us understand the problem. However, while checking the website, I noticed that we are not receiving the cookie banner; if you have disabled it, please enable it for a moment so that my team can look at the specific page and assist you with the correct information.

I look forward to your response.

Avi

Hello @dobimarketing

Thanks for the suggestion on adding the div or tags for labels. We have marked this as a feature request and we’ll try to implement this in our future releases.

Regards,
Avi

Hi @siriokun ,

Thank you for your inquiry about the custom email template. I would like to inform you that we currently do not have this feature. However, please know that I have taken this as a feature request and will work on it in the future.

Regards,
Avi

Hi @stefacchio ,

Apologies to know that you’re having the same issue with WP Mail SMTP. Please be assured that I’m here to help!

I would like to inform you that we do not have any specific email settings. However, let us begin with some basic troubleshooting steps.

• Please ensure that you are checking the same email account that you have added to Guetena forms, as all responses will be sent to that email address.
• Check the spam folder once to ensure that responses are not going there.

If everything is fine, update the plugin once and test again. If emails are still not being delivered, please provide us with the page URL where the form is published so that we can look into the problem.