awalford

Yes, I suspect they are doing 1) instead of 2) which is unfortunate. This is their reasoning from their message:

—
I understand your requirement. However, our plugin is designed to take Weight and Dimensions from actual WooCommerce Product Object. The plugin uses its own multiple product attributes for Rates and Label Generation and also we have custom addons such as (Add More Shipping Fields addon) which will add additional product features that use the same Product Object and attributes.

It will not be possible for the plugin to fetch the details provided on the product page from a third-party plugin. Also, as of now, it will not be possible to provide with any hooks as the plugin uses the Product Object in multiple places while fetching rates and generating Shipping Label.`
—

I am not sure why they said “get weight from the other plugin”, because all I suggested is they get the weight and dims from the cart product object.

I could probably fix their plugins myself, but on the next update that fix would disappear of course (why I asked for a hook).

Oh well.

Thanks. I knew it was a long shot.

The shipping vendor refuses to make changes either saying their approach is correct. So I will need to go a different route now.

I do use CPO on other products in our store and have found it to be very useful. Thanks for the help and quick reply.

Our logging was not on but turned it on. But I first upgraded our version of Woocommerce to the latest and then put uni-cpo back in place – and it worked.

So, in the end, no problem now, and I won’t know what it was (since logging was off).

The new version
I do appreciate your response!

I do have one question. Does the Checkbox input work with conditionals? Because a variable that is tied to a checkbox can have multiple values how do conditionals work? Let say the checkbox has 3 choices A, B, C. And you want to write a conditional: if checkbox contains A and contains B, can this be done?

Alan

Thanks Ewout. On our Apache server, we use the .user.ini config file to add php variables. I added
memory_limit = 256M

and now php, php_info, woocommerce and your status page all report 256M. So I think that should be better. I will monitor it for any crashes.

Our invoice does have a 850dpi image header. So that may be the reason. It does not always fail but I guess it depends on how much WP and other plugins are consuming.

Fingers crossed it is all good now.

Thanks for your help.
Alan

Thanks. We can close this now.

I’d like to submit one suggestion for future development:
* Have KB have its own permalink setting – so the kb root, kb articles and categories etc can all be at their own permalink – independent of whatever the site has set up for blog postings and pages permalink. E.g. for kb only:
– home at /kb/
– catagories at /kb/category/cat_name
– pages at /kb/article_name

Thanks
Alan

On that wordpress site we host a blog and the kb. Is it possible to have the blog at /blog/ and the kb at /kb/ ?

These are settings I could find:

Under Settings / Permalinks / Common Settings
Custom Structure: https://info.photomodeler.com/blog/%postname%/

Under Knowledgebase / Settings
Knowledge base Slug: kb

The categories and kb articles etc have links that start with info.photomodeler.com/blog/kb/

The upgrade to 1.1 did change something as the home page used to exist at info.photomodeler.com/kb/.

I like the kb to exist at url where it used to before the upgrade
info.photomodeler.com/kb/
instead of the new
info.photomodeler.com/blog/kb/

Perhaps the 1.1 version looks at the permalink structure in wp settings when it did not before?

I’d like my blog posts to be at
/blog/
and the kb to be at
/kb/

Is this possible?

Thanks
Alan