awilmsmeier

Hi Yoan,
I am using WPML for translations, but it seems this particular standard message cannot be translated, even though I used WPML String translation and have manually translated all occurrences of “Pick an event on the calendar”.

I did check the options in WPML but was unable to find a place to translated these user specific messages.

Would you be able to share where/how these strings are stored?
Best regards,
Andreas

Yes, that is activated

Have upgraded to 6.7 – still experiencing an issue where access to pur home page is flagged as Spam, see below:

178.xxx.xxx.xxx
178.xxx.xxx.xxx.dynamic.wline.res.cust.swisscom.ch April 1, 2018, 13:57
Spam form submission denied Bot detected
URL: https://www.peoplesfactory.com/

I did the test myself, so it is guaranteed that the IP address is legit and there was no spam. There is a MailPoet form on that page, but it has not been used in this test (no text entered, no submit button pressed).

Have again deactivated the Spam recognition.

On our development site, I deactivated and deleted WPCerber and tried to install the downloaded development version. During installation, I received and error message (“Invalid header”), but was still able to activate the plugin after the installation.

I have configured the plugin with the same parameters as on the productive site (before I deactivated all spam protection, because of the issues).

Is there anything specific you would like me to test? Or would you need access to the site?

Have uploaded screenshots as requested.

Just uploaded a CSV export of WP Cerber logs from our installation.

Hi,
I am really frustrated that, without any advance notice, WPCerber started blocking valid requests from visitors to our web site. Specifically because we had an event last week and virtually none of the attendees have been able to even see our home page for 3 full days until we noticed what was going on.

This never happened in 6.2 or before, it only started with the 6.5 release.

I am fully aware of the suggested solution to look at the log and add exceptions to the White List. If i had a list of common exceptions to add or some guidelines on how I can find out what I should be adding – this would be OK for me. However, with the approach you suggest, we can only fix an issue after a valid visitor was locked out and that is too late (they will likely never come back after that experience). To me, this is trial and error and does potentially cost every site using WPCerber 6.5 visitors and, ultimately, business.

I am wondering what has changed between 6.2 and 6.5 (as I said, I did not have this issue with 6.2)?
And then, from knowing what changed, can we somehow derive what needs to be added to the white list to avoid false positives?
Or, as a future feature, would it be possible to run in simulation mode (just getting the log files) without actually blocking users out?

Best regards,
Andreas

Hi,
I did check the log.

BUT: Are you seriously telling me that we are supposed to follow a trial and error approach to let users back in?
a) Check Log
b) Allow URL
c) Start from a until all issues resolved?
That way, we will loose a lot of user who will never come back to visit our site.

In 6.2 there was no need at all to go through this process (and loose many users)…

There must be a better way. Please advise…

Hi,
Seems to work now (also on our production site).
Thanks for your support.
Andreas

Hi Kasia,
Can you elaborate what your developers have done? I am a bit surprise as I have not share any login details.

Also: This is our sandbox site – What do we need to do to make this work on our production site?

Finally: I had received another message from James asking for more details so I am a bit confused about what the current status really is?
Please advise…
Andreas

Not sure if this is relevant or critical, but here is something I found out.

I checked a few more things and the messages seem to have to do with the extra fields in the product variations.

– When I edited variations and press save I get a message in the debug log
– When deactivate “Booking Activities” and try again, the message does not show in the log

The message I am getting with that:
[10-Feb-2018 17:01:36 UTC] PHP Notice: Array to string conversion in /home/andrea47/www/dev.peoplesfactory.com/wp-includes/formatting.php on line 1045

I can also share a backtrace (24MB compresses size if that helps.

There I find references to Booking Activities:

[1]=>
array(4) {
[“file”]=>
string(125) “/home/andrea47/www/dev.peoplesfactory.com/wp-content/plugins/booking-activities/controller/controller-woocommerce-backend.php”
[“line”]=>
int(888)
[“function”]=>
string(8) “esc_attr”
[“args”]=>
array(1) {
[0]=>
array(1) {
[0]=>
int(1)
}
}
}

I^ll check and come back with more info.

My apologies, I copied the wrong message. The reference to “TEST” was coming from the code I added dump the variable to the error log so please ignore that. Here is the message I intended to copy:

[02-Feb-2018 18:53:37 UTC] PHP Notice: Trying to get property of non-object in /home/andrea47/www/dev.peoplesfactory.com/wp-includes/class-wp-query.php on line 3728
Best regards,
Andreas