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Forum: Plugins
In reply to: [Woocommerce GlobalPay] Error looking transactionThis is link to the logs.
https://pastebin.com/6puB6STMRegards
Forum: Plugins
In reply to: [Woocommerce GlobalPay] Error looking transactionSorry for the delay
https://pastebin.com/6puB6STMRegards
Forum: Plugins
In reply to: [Woocommerce GlobalPay] Error looking transaction[ Redacted ]
Forum: Plugins
In reply to: [Woocommerce GlobalPay] Error looking transactionThe logs below… Same host different server
02-05-2017 @ 20:28:58 – Generating payment form for order #3416.
02-05-2017 @ 20:28:58 – User redirected to GlobalPay with the following:
GlobalPay URL: https://demo.globalpay.com.ng/globalpay_demo/paymentgatewaycapture.aspx[Moderator’s note: please remove all email addresses before posting again.]
- This reply was modified 8 years ago by Kathryn Presner. Reason: error codes were full of email addresses
Forum: Plugins
In reply to: [Woocommerce GlobalPay] Error looking transactionFind attached the error log. Same Webhost…
[Moderator’s note: please remove private information like customer email addresses before posting.]
- This reply was modified 8 years ago by Kathryn Presner. Reason: error codes were full of email addresses
- This reply was modified 8 years ago by Kathryn Presner.
Forum: Plugins
In reply to: [Woocommerce GlobalPay] Error looking transaction02-05-2017 @ 20:28:58 – Generating payment form for order #3416.
02-05-2017 @ 20:28:58 – User redirected to GlobalPay with the following:
GlobalPay URL: https://demo.globalpay.com.ng/globalpay_demo/paymentgatewaycapture.aspx[Moderator’s note: please scrub private information like customer email addresses before posting.]
- This reply was modified 8 years ago by Kathryn Presner. Reason: error codes were full of email addresses
Forum: Plugins
In reply to: [Woocommerce GlobalPay] Error looking transactionGoodday sir, sorry i didnt get back to you quickly. I reinstalled the site on fresh server. but i am still getting the “There was an error while looking up the details of your payment information. A sales person has been notified”
This is the screenshot of my wc-status
https://prnt.sc/e5xzhkThanks
Forum: Plugins
In reply to: [Woocommerce GlobalPay] Error looking transactionHi,
I tried Making the changes but unfortunately it did not work.Same error.
Forum: Plugins
In reply to: [Woocommerce GlobalPay] Error looking transactionGudday sir,
I just got a reply from Globalpay and this was thier reply“I have escalated to our security team, but this does not stop you from getting the results we are looking for.
The live site has no such issues. You can confirm at https://www.globalpay.com.ng”
I think what they are talking of are the details of the transaction the receipt/order recieved page, I can confirm that the details of the payer shows up but the transaction status details are not there. I’d like to see the status of the payment, the status of the transaction, the transaction reference number and the channel that was used. All these details are returned from GlobalPAY.
Will really appreciate your help on this.
Forum: Plugins
In reply to: [Woocommerce GlobalPay] Error looking transactionThank very much Sir.
I will get in touch with Globalpay and get back to you.
Regards
Forum: Plugins
In reply to: [Query Wrangler] Duplicate queries.oh! I placed both query id and slug..
My mistake
Thanks resolved