aytac
Forum Replies Created
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Hello,
Can you please reinstall the plugin? The update had a missing file.
Take care,
Aytac
Hello @teemusuoranta,
Thanks for the information! I just created a GitHub issue to support this feature: https://github.com/CybotAS/CookiebotWP/issues/247
You can follow the development on GitHub.
Take care,
Aytac
Hello @dqr79
Cookiebot plugin doesn’t delete existing cookies, but it does block new cookies.
Do you know the scripts that were added before the cookiebot script?
FYI, The number change doesn’t solve the priority issue, because the negative number makes it run sooner.
Take care,
Aytac
Hi @svandewalle,
Do you have some backup feature running?
FYI, The problem should arise immediately after an activation and not after 24 hours.Can you please check on wp_options table, if the option_value contains “Custom_Facebook_Feed_Old” or “custom_facebook_feed_old”? If so, can you please share that record with us?
Take care,
Aytac
Hello @svandewalle
I’m sorry for the late response.
Can you please delete the row of option_name “cookiebot_available_addons” in the options database table? This will clear the active addons. After that, you can activate the plugin again.
Take care,
Aytac
Hello @svandewalle,
It seems that you are missing a class.
Did you try to reinstall the plugin?
Are you able to go to the debug page of the Cookiebot plugin? If so, can you please share the debug information with us.
Take care,
Aytac
Hi @stavroch,
Can you please share your website’s URL?
Just for information, do you have any ad-blocker installed?
Take care,
Aytac
Hi @siomaicat,
How did you fix it?
It seems that the styling is done with JavaScript, is that right?
Take care,
Aytac
Hello @studiokb,
Which version of Cookiebot have you installed?
Can you please copy and paste the debug info? You can find the debug info link in the submenu of the Cookiebot’s menu item.
Take care,
Aytac
Hi @hshiner , @okka, @waschhalle, @markboothby100
Which version of Jetpack is installed?
Does the problem occur when you disable the cache?
Can you please upload the debug info from the Cookiebot plugin? So we can search and fix the issue.Take care,
Aytac
Hi @hshiner,
Can you please copy and paste the debug info from the Cookiebot plugin?
Do you have the same issue when you disable the cache?
Take care,
Aytac
Hi @ecosferadev,
Thanks for the message!
I’ve created a PR to fix this issue for once and for all.
Take care,
Aytac
Hi @geekworks,
Do you still have this problem? If not, can you please give us an example?
Take care,
Aytac
Hi @elevas33,
At the moment, the cookiebot script is not the first rendered script and that is the reason why it doesn’t block the analytics.
Can you please disable the LiteSpeed cache plugin? I would like to see check the website without that plugin.
Take care,
Aytac