azh20

@mcgreat

I’m in the same spot. renamed plugins and themes via myPHP and FTP. No luck

Im right there with you, even with everyone elses “fixes” none have worked. I’m really losing it (and lots of money) >.<

I can’t seem to figure this out.

Here’s what’s going on – a bit more detailed and what i’ve done.

I am able to get to wp-login.php but when I visit wp-admin I get a blank white page. my website (AZAquaticsH20.com) is up, I can see the landing page. So I go to wp-login.php and reset my password. I receive the email saying “click here to reset password” and when I click it, it takes me to a blank page (https://azaquaticsh20.com/my-account/lost-password/?key=JDEqRVWmy6uF20SH3UQf&login=myusername) and this is as far as I can get..

I have gone within myphpadmin and tried to reset that password within there. Still no luck, I can’t even get into wp-login even though I know the credentials are correct.

I’ve cleared cache, reset default settings, disabled plugins in filezilla, disabled themes, but still can’t get anywhere. I can’t disable plugins from godaddys end because it says “Plugin & Theme status is unavailable due to site customizations.” which i’ve googled and tried all that troubleshooting.

I’m exhausted, and i wish I knew how to fix this. Any help is GREATLY appreciated.

• This reply was modified 6 years, 2 months ago by azh20.

Hi Steveart24,

Thanks for your response. How can i go about shutting them off one at a time? I’m new to wordpress. Do I FTP IN or do it through my host (godaddy)?