Jigoshop Support - Marcin

Please contact us at [email protected], we’ll try to resolve your issue.

Hello,
I guess it would be nice of us to provide you with a discount. From a business standpoint, though, it creates a dangerous precedent for other users to demand price reductions on our products. As a shop owner you probably understand that this would not have a positive impact in the long run.

The cost of a custom development service depends on the amount of working hours required to finish the project. Every custom development request gets sent – after initial estimation – to the sales dept. and then returns with the final cost estimation. To be honest – I’d wager that the Price by Role extension might be cheaper.

This modification is a custom development service. I cannot provide users with paid services for free.

Exactly, just like @michalrama stated, you need to install the “Jigoshop 1.x Shortcodes” extension.

Hello,

Unfortunately, custom code modifications are not a part of our free support. This would fall under the “custom development” category.

3.1 There is – Price by Role. But you stated previously that you would not be interested in it.
3.2 Changing the way taxes work would impair your experience with the plugin. Even if not – you would not be able to update the tax part of Jigoshop eCommerce in the future, since it would be restored to your custom setting.

1. You would need to backup/restore only a few files from the plugin.
2. Not really – multiple tax classes can apply to each and every product.
3. Getting the group name is not the issue – the issue would be rewriting the logic for calculating the tax.
I’ve consulted the Core Development Team and this solution will really affect your shop’s functionality. I’d advise you to create a separate plugin that would add a fixed amount to the cart/products depending on the user role.

Your issue should be resolved now.

Were you able to update your Premium Shipping plugin?

Yes – tax classess exist, but you would need to find a way to calculate the tax based on the user role, not the country (like it is done now). Additionally, this modification would not be update-safe, so you would need to devise a method of creating partial backups and restores. After that you would have a working solution.
The update replaces each file. Products/categories etc. are saved in the database, not in the filesystem.

Currently I do not know of a way to partially backup a single plugin using WordPress-specific measures. Not sure how this might be done.

It still won’t be update-safe. Your changes will be overwritten with each update.

You would need to change more than half of the tax calculation process. And it still would not be a great solution.

Never do the above. Changes in the plugin’s files are not update-safe and as such they will disappear after each and every update of the plugin. Add the line add_filter('jigoshop/frontend/page/product/render/related_products_count',function(){return x;});, where x is the number of products you want to display, to your theme’s functions.php.