backbeatjohn

Super Testimonial Plugin

Hi Loushou,

I can’t tell you how much I appreciate this. It is a great plugin and I hope my clients will have need to upgrade in the future. Everyone on this board should know how thoughtful you were for taking the time to resolve this problem. I sincerely hope that the solution is a benefit to the entire community on this board.

Thanks again,

@backbeatjohn

Ok,

I just sent it again to [email protected]

Please let me know when you get it.

Thanks

John

Hi Loushou,

I sent the info, but I guess it went to quadshot.

I’ll do it again.

John

I saw a message on the other post I did to paste the status into the dashboard. I’m not sure what the dashboard is. I hope you received the login credentials I sent via email. Again thank you so much.

John

I’m not really sure which dashboard you are talking about?

Hello,
I have installed the latest version of the plugin. Before I would post here, I read the previous advice and wrote to my ISP about the QR not generating or showing up on the tickets. The following is the answer. Everything is good at the ISP. Could the fact that we have not gone live with the domain be a contributing problem? The site is under an IP address right now. Everything else works with this terrific plugin.

I deactivated all unnecessary plugins and that didn’t work either.

I was wondering if you could maybe give me a hint on what else I can do or if you think this will clear up when using a domain name instead of an IP address?

Thank so much

John

____________________________________________________________________
Hello John,

Thank you for contacting our Help Desk.

I’ve checked and confirm that the directory in question is set with the correct permissions and ownership. The connection to localhost is also allowed by default.

If you have any problems with your system, please provide us with detailed, step-by-step instructions how to reproduce the exact issue. Do not forget to include any login details we might need as well.

We are looking forward to your reply.

Best Regards,