baddog_sf

Hi again,

I found this article about a twentynineteen conflict with Max Mega menu : https://www.megamenu.com/documentation/twenty-nineteen/

Could this be the issue? I just followed the instructions and added the code to the functions file and it seems to work.

Could you please review and let me know if this is a good solution or if you foresee any other conflicts?

Thank you!

PS I feel like the blind chicken that found a grain ??

Hi Rui,

Thanks for your help. The logo issue is fixed after uploading the retina logo.

The window resizing issue remains. I tested the mobile menu in twentysixteen where it worked fine. The problem seems to be specific to the twentynineteen theme. It happens for both, the parent and child theme.

Would you be able to troubleshoot and see if you can sort out this conflict?

Thank you very much!

Hi Rui,

I just noticed one more issue: the logo gets distorted on small phone screens.

I hope you can help with that too.

Thank you very much!

Hi Rui,

Thanks for your reply. I have the newest version of WP installed — version 5.5.3.

Do you have any suggestions how to fix the error? Is it an issue with the theme — twenty nineteen? I have the same problem on another website that also uses twenty nineteen.

Thank you

We opted for a different solution after all. Thanks

Also, 1 more question, what size recommendation do you give for the mobile image? Max width and height? And would you maintain the aspect ratio of the large image or, in our case, crop the sides to keep the kayak in the middle?

Thanks

I see. Unfortunately, I can’t get it to work right. Would you be able to help with the CSS needed to fix the mobile image display?

Thank you very much

Hi,

Thanks a lot. The CSS improved the phone display and brought the missing content back. But unfortunately, the image still gets distorted in vertical orientation.

Please review this screenshot: https://marilynnpreston.com/wp-content/uploads/2020/05/phone-screen-stretched.png

Could you recommend a solution?

Thank you for your help!

Hi,

Thanks for getting back so quickly.The picture in your screenshot looks good but it overlaps the content that follows. So we are missing content.

Please take a look at my 2 screenshots — one from phone that is distorted and overlaps content and another from my desktop browser with the window resized. The desktop version looks correct, this is the way I would like it to work on the phone.

1. Phone screenshot : https://marilynnpreston.com/wp-content/uploads/2020/05/phone-screen.png

2. Desktop screenshot with resized window to simulate phone size: https://marilynnpreston.com/wp-content/uploads/2020/05/AIW-desktop-window-downsized.png

I hope you can help us to get the phone display corrected.

Thank you very much!

I was able to hide the double tables by adding the css below. It seems to work but I don’t think it’s the best solution. Please let me know if you can figure out anything better.

Thanks a lot!

@media screen and (max-width: 782px) {
.pinned {
    visibility: hidden !important;
    height: 0px !important;
}
}

Hi Mike, hi Caleb,

Thanks for looking at this. I was out of the office for a couple days and am now getting back to the issue. We’re still having the double table problem and would like to find out how to resolve it.

Thank you for your help. Here is the system info —

url: https://www.baddogdesign.biz/newpuppies/

### WordPress Environment ###

Home URL: https://www.baddogdesign.biz/newpuppies
Site URL: https://www.baddogdesign.biz/newpuppies
WC Version: 2.5.3
Log Directory Writable: ?  /home2/baddogde/public_html/newpuppies/wp-content/uploads/wc-logs/
WP Version: 4.4.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
Language: en_US

### Server Environment ###

Server Info: Apache
PHP Version: 5.6.17
PHP Post Max Size: 50 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
SUHOSIN Installed: –
MySQL Version: 5.5.42
Max Upload Size: 50 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 2.5.3
:
woocommerce_sessions: ?
woocommerce_api_keys: ?
woocommerce_attribute_taxonomies: ?
woocommerce_termmeta: ?
woocommerce_downloadable_product_permissions: ?
woocommerce_order_items: ?
woocommerce_order_itemmeta: ?
woocommerce_tax_rates: ?
woocommerce_tax_rate_locations: ?

### Active Plugins (14) ###

Akismet: by Automattic – 3.1.7
Easy Columns: by Pat Friedl – v2.1.3
Hello Dolly: by Matt Mullenweg – 1.6
Jetpack by WordPress.com: by Automattic – 3.9.2
KC Media Enhancements: by Dzikri Aziz – 0.6
Meta Slider: by Matcha Labs – 3.3.6
MOJO Marketplace: by Mike Hansen – 0.7.2
Portfolio Content: by OnionEye – 1.0.0
Portfolio Custom Metaboxes: by OnionEye – 2.0.0
Post Types Order: by Nsp Code – 1.8.5
Responsive Lightbox: by dFactory – 1.6.7
WooCommerce: by WooThemes – 2.5.3
WordPress Importer: by wordpressdotorg – 0.6.1
WP Retina 2x: by Jordy Meow – 4.4.4

### Settings ###

Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2

### API ###

API Enabled: ?
API Version: 3.1.0

### WC Pages ###

Shop Base: #1871 - /new-shop/
Cart: #1860 - /cart/
Checkout: #1861 - /checkout/
My Account: #1862 - /my-account/

### Taxonomies ###

Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

### Theme ###

Name: Omm Child
Version: 1.1.0
Author URL: https://themeforest.net/user/onioneye
Child Theme: ?
Parent Theme Name: Omm
Parent Theme Version: 1.1.0
Parent Theme Author URL: https://themeforest.net/user/onioneye
WooCommerce Support: ?

### Templates ###

Overrides: omm-child/woocommerce/cart/cart-empty.php

Oh no.. When I added woocommerce.php all my margins changed. They were fine before.

I will fix them but I’m still clueless why the product tables are showing up twice on my cart- and checkout pages.

Hi Caleb,

Thanks for that link. I followed the instructions and added the woocommerce.php to my child theme folder. But the problem with the table duplication still happens..

Everything else seems to work fine though. Do you think it would be ok to just hide the 2nd table with css? It’s so strange it only happens in responsive mode!

Thank you for your help.

Hi Caleb,

Thanks for your reply. Unfortunately, our theme doesn’t support Woo Commerce and it’s up to us to resolve any issues.

I’m hoping someone out here might have run into the same issue and could help us out.. ?

I just noticed that another table gets duplicated: on the checkout page on the bottom under YOUR ORDER there are 2 tables showing the same product information.

See screenshot: https://www.baddogdesign.biz/newpuppies/wp-content/uploads/2016/03/screen-checkout.jpg

How can I get rid of it? Would it be safe to just hide it with css? Or is there a better method?

Thanks