bandreas3

Also tried reaching out via, https://rankmath.com/my-account/

I logged in ONE time and receive,

“You have exceeded maximum login retries
Please try after 13 hour(s)”

Superb!

Great. Thank you for the quick response.

Hello. I’ve been waiting several days on Skype to accept my invitation and received one email of little value. Why can’t anyone answer a few simple questions so I can get on with my life?

Thank you!

“TrustyPlugins?Developers are available 24 hours for your support.”

NOT

Under screen options, there is no such checkbox for “Enable full-height editor and distraction-free functionality” in Custom Post Type UI. Just for our regular posts. Are you referring to a different “supports” section? Thank you.

Hi Roxy,

Per your instruction,

Also, can you try using a different browser and see if the same error occurs? Testing from a separate machine, we only receive, ?wc-ajax=checkout:1  Failed to load resource: the server responded with a status of 500 (Internal Server Error)

In the meantime, it’s possible that a plugin/theme conflict may be causing the issue. We have tested in the past, using default theme with no plugins, and received the same server error.

I’m unable to find one that can be added to the cart. https://autel.com/us/product/test-product/

Here is the latest log:

2023-11-17T14:58:26+00:00 INFO ENVIRONMENT: array (
'WP_User' => 'hidden',
'HTTP_REFERER' => 'https://autel.com/us/wp-admin/admin.php?page=wc-admin',
'HTTP_USER_AGENT' => 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.0.0 Safari/537.36',
'REQUEST_URI' => '/us/wp-admin/admin.php?page=wc-status',
'DOING_AJAX' => false,
'DOING_CRON' => false,
'WP_CLI' => false,
)
2023-11-17T14:58:26+00:00 INFO REQUEST GET https://public-api.wordpress.com/wpcom/v2/sites/%s/wcpay/fraud_ruleset?test_mode=1
2023-11-17T14:58:26+00:00 INFO HEADERS: array (
'Content-Type' => 'application/json; charset=utf-8',
'User-Agent' => 'WooCommerce Payments/6.8.0',
)
2023-11-17T14:58:26+00:00 INFO RESPONSE: array (
'wcpay_fraud_ruleset_id' => 149946,
'wcpay_account_id' => 1014741,
'ruleset_config' =>
array (
),
'created' => '2023-08-10 19:28:39',
)
2023-11-17T14:58:26+00:00 INFO ENVIRONMENT: array (
'WP_User' => 'hidden',
'HTTP_REFERER' => 'https://autel.com/us/wp-admin/admin.php?page=wc-admin',
'HTTP_USER_AGENT' => 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.0.0 Safari/537.36',
'REQUEST_URI' => '/us/wp-admin/admin.php?page=wc-status',
'DOING_AJAX' => false,
'DOING_CRON' => false,
'WP_CLI' => false,
)
2023-11-17T14:58:26+00:00 INFO REQUEST GET https://public-api.wordpress.com/wpcom/v2/sites/%s/wcpay/fraud_ruleset?test_mode=1
2023-11-17T14:58:26+00:00 INFO HEADERS: array (
'Content-Type' => 'application/json; charset=utf-8',
'User-Agent' => 'WooCommerce Payments/6.8.0',
)
2023-11-17T14:58:27+00:00 INFO RESPONSE: array (
'wcpay_fraud_ruleset_id' => 149946,
'wcpay_account_id' => 1014741,
'ruleset_config' =>
array (
),
'created' => '2023-08-10 19:28:39',
)

 

Thanks again for your assistance.

Hi Roxy,

I have looked into everything you have outlined, however, the issue still persists. Please review my comments to your questions and thank you again for your help.

It looks like you are running into an Internal Server Error 500 when placing a test order using WooPayments correct? YES

Does this issue only occur when placing a test order with WooPayments or does this also happen when using different payment gateways/methods? Only Woo Payments is enabled for credit/debit cards

Can you please share with us a clear screenshot of the error message you see on your end? https://i.imgur.com/Yvg80yK.jpg

 – *Console errors: *Please share any errors you may identify when inspecting the console on any page experiencing the issue.

?wc-ajax=checkout:1? Failed to load resource: the server responded with a status of 500 (Internal Server Error)

checkout/:1 Uncaught (in promise) Error: A listener indicated an asynchronous response by returning true, but the message channel closed before a response was received

On the next page, can you make sure that the toggle for both *”Purchase Price Threshold”* and *”Order items Threshold”* is off and save the changes: If we enable advanced, there are no settings activated. Saving reverts back to basic.

Partial example from LOG:

2023-11-16T14:45:44+00:00 INFO REQUEST GET https://public-api.wordpress.com/wpcom/v2/sites/%s/wcpay/fraud_ruleset?test_mode=1

2023-11-16T14:45:44+00:00 INFO HEADERS: array (

  'Content-Type' => 'application/json; charset=utf-8',

  'User-Agent' => 'WooCommerce Payments/6.8.0',

)

2023-11-16T14:45:44+00:00 INFO RESPONSE: array (

  'wcpay_fraud_ruleset_id' => 149946,

  'wcpay_account_id' => 1014741,

  'ruleset_config' => 

  array (

  ),

  'created' => '2023-08-10 19:28:39',

)

Being able to compare products of only the same category would be a fantastic addition! Yith also has a feature to generate a static comparison, which could be useful, too.

We are updated to WordPress 6.4.1. Clone ran 100% complete. Still get “An error occurred.” Thanks for your help.

Thank you.

We were looking into this issue not long ago and ultimately gave up due to the same condescension by their support. Good luck in your quest, as we have not seen a webp replacement either.

Hello. We are still having difficulty resolving staging links redirecting to production. We have reached out to support several days ago and have not heard back. Is there anyone who can look into this for us? All system info, and requested information has been provided. Thanks again.

When increasing WP_MEMORY_LIMIT, is this done in the wp-config.php of the staging site, production, both or on the server itself? Currently:

An error occurred.

Sorry, the page you are looking for is currently unavailable.
Please try again later.

We have installed the plugin and when we click to go to staging, we entered our login and got, “There has been a critical error on this website.”

Narrowed down to Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 40960 bytes)?

• This reply was modified 1 year, 10 months ago by bandreas3.