E.J. Padero

Hi, @maximilianec.

The issue you’re experiencing could be due to the Status or Visibility of the Portfolio post types on your website.

• Is their Status set to Published?
• Is their Visibility set to Public?

Either of the above could be preventing users from seeing the Portfolio posts if/when not logged in as an admin.

Another possible cause could be that the Permalinks have not updated for the Categories and/or Portfolio posts on your site, if they are newly added/created. You can force a refresh of the Permalinks on your site by going to Settings > Permalinks and clicking the Save Changes button without changing any settings.

You should also check that Caching is not showing you false results in the front-end of your site. I suggest you clear/delete/empty any caching that might be active via a plugin on your website, a server-based service (i.e. Cloudflare or SiteGround Cache), and on the browser you’re using (you can also try viewing your site via a private or incognito browser, or a different browser – e.g. use Edge instead of Chrome).

I hope this helps!

Hi, @checdirectors. I suggest you contact your website’s web hosting provider, who should be able to assist you with this best.

At the least, you can ask them how to access your website’s files either via cPanel File Manager, or via an FTP program (such as FileZilla).

Once you’re logged in and can access your website’s files, navigate to the /folder-where-wordpress-is-installed/wp-content/plugins/ directory and then rename the directory/folder of the user plugin that messed up your site access. Doing this will effectively deactivate that plugin.

You should then be able to browse and log in to your website normally.

I hope this helps!

Hi again, @psykonevro.

Please could you provide the details/steps to replicate the issue that results in the PHP notice that you mentioned, as I’m afraid we’re unable to replicate it after updating to WP 6.7.

Thanks in advance!
Edge

Hi, @yakkerboo.

Internal server errors (error 500) are often caused by plugin or theme function conflicts. As you don’t have access to your admin panel, try <a href=”https://www.ads-software.com/support/article/faq-troubleshooting/#how-to-deactivate-all-plugins-when-not-able-to-access-the-administrative-menus”>manually resetting your plugins</a> (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

If that does not resolve the issue, try switching to the default theme for your version of WordPress to rule-out a theme-specific issue. As you don’t have access to your admin panel, access your server via <a href=”https://www.ads-software.com/support/article/ftp-clients/”>SFTP or FTP</a>, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue.

If that does not resolve the issue, it’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and rename the .htaccess file. If you can’t find a .htaccess file, make sure that you have set your SFTP or FTP client to view invisible files.

If you weren’t able to resolve the issue by either resetting your plugins and theme or renaming your .htaccess file, we may be able to help, but we’ll need a more detailed error message. Internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.

I hope this makes sense and helps.

Best regards,

Hello, @guillaumeeco.

For what you describe, I recommend you consider the following plugins:

• Posts Table Pro – Allows you to display/list/show the default (blog) posts, pages, and/or any custom post types on your website, and display their data values in columns of a dynamic table that you can filter, sort, and search. It has a free version, Easy Post Types and Fields, which has limited features.
• WooCommerce Product Table – Similar to the above, albeit designed specifically for the WooCommerce products post type.

I hope this helps. Please let me know if you have any questions.

Best regards,

Hi, @alex1aqqq.

I understand you’re having difficulty with integrating plugin features on your website, as well as what sounds to be performance issues causing notable degrading of page load time. I’m happy to help look into this.

Please could I know the exact names and authors/developers of the plugins that you’re having issues with, as well as links to their www.ads-software.com Plugin Pages or Plugin Homepages.

The above said, I suggest that you reach out to the respective plugin authors/developers, as they can assist you with your concerns with their plugins best.

I hope this makes sense and helps point you in the right direction. Please let me know how this goes, and if you have any more questions.

Best regards,

Hi, @davidkastnerr.

I’m sorry, that didn’t translate well, and it looks like no one has replied so far. I recommend trying at the Support-Foren instead.

I hope this helps point you in the right direction. Please let me know if you have any more questions.

Best regards,

Hi ,@srifaia .

I’m sorry to hear you’re having difficulty with a deleted tab still displaying in the product ages on your site for some reason. Thanks for getting in touch so we can help sort it out.

The issue you’re experiencing can be due to some form of caching active on your site (i.e. via a caching plugin), its web server (via a server-based caching service such as Cloudflare), or the web browser you’re using.

To resolve this, please could you clear/delete/empty all and any forms or sources of caching that might be causing the issue. You can also try viewing the front-end product pages of your site using an incognito or private browser window, or a different browser.

I hope this makes sense and helps. Please let me know how it goes.

Hi, @saladinghanem .

Thanks for your review!

I’m happy to look into adding what you’re looking for as a feature request. So that I can define what you have in mind best, please could you describe what you’d like to achieve in more detail, particularly the latter half about what sounds to be related to tab visibility.

Many thanks,

Hi, @stallvran .

Thanks for using WooCommerce Product Tabs, and for your insightful review!

Should there be anything that we may assist you with, just let us know via the Support Forum.

Best regards,

Hi, @carmen9ccw .

Thanks for using WooCommerce Product Tabs. I’m sorry to hear that you’re having this difficulty using it with WPML.?

Given the complexity of WPML, WPML’s support team have kindly agreed to support Barn2’s customers in using it to translate our plugins. That’s because they are much more familiar with WPML than us and can make sure you have configured it correctly. If they discover that it’s a compatibility issue rather than a setup issue, then they will liaise with our developers directly to find a solution. 

As a result, please could you reach out to WPML Support and they will be happy to assist.?

I hope this helps point you in the right direction. Please let me know how it goes, and if there’s anything else that we may assist you with.

Many thanks,

Hi, @miata2 .

I’m sorry to hear this. Thanks for letting us know so we can help sort it out.

For issues with the pro version of the plugin, please could you submit a request via our dedicated Support Center and include your plugin License key so that we can assist you best.

Many thanks,

Hi, @cybagency . Thank you for your review and the kind words!

Should you have any questions about the free version, please let us know in a new topic at https://www.ads-software.com/support/plugin/woocommerce-product-tabs/ .

For questions about WooCommerce Product Tabs Pro, please send us a request via our dedicated Support Center.

Best regards,

Hi, @urshobhit .

Thanks for using WooCommerce Product Tabs.

We’ve begun rolling out compatibility with the new High-Performance Order Storage (HPOS) feature (which WooCommerce will implement and enable by default soon) in all our plugins for WordPress and WooCommerce. I’m afraid I’m unable to give you a timeframe for this, albeit you can monitor our plugin’s Changelog for when HPOS compatibility is added in a release.

Please let me know if you have any more questions.

Best regards,

Hi, @rbest .

Thanks for your reply. I’m sorry to hear you’re having this difficulty. This forum is where we provide support for the free version of the plugin. So that we can assist you best with the pro version, please could you submit a support request via our Support Center using the email address that you used to purchase the pro version.

Many thanks. I look forward to hearing from you there.